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Can't open any help files

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Name: lmichieli
Date: October 30, 2004 at 11:55:21 Pacific
OS: WinXP home edition
CPU/Ram: P3 80Gb
Comment:

Hello,
I am desparately seeking help to restore my help files. Two days ago I had them now I can't open help files in any application. I can't ever open system information. I still can get into Dos and open all my apps, just no help.
There was a post awhile ago and I tried the methods suggested there but still no luck. Any suggestions?




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Response Number 1
Name: Custom Built
Date: October 30, 2004 at 12:13:49 Pacific
Reply:

Check to make sure the service is still running.

Go into control panel and click administrative tools, services then scroll down till you find help and support and make sure it is on "automatic".

If not, right click it and choose properties to change.

huh?


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Response Number 2
Name: lmichieli
Date: October 30, 2004 at 12:47:24 Pacific
Reply:

Ok, I did that and it was on "automatic" so no "help" there


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Response Number 3
Name: Tufenuf
Date: October 30, 2004 at 13:34:22 Pacific
Reply:

lmichieli, Go to the link below and under the letter "H" scroll down to "Help and Support" where you'll find several possible solutions.

Help File Priblems

If none of the solutions solve the problem go to the link below, click on "Win XP Fixes", click on "File Associations Fixes" and download and run the "HLP File Association Fix". Download the ZIP and open it. Extract the REG file to your hard disk and double click it. Answer yes to the import prompt.

HLP File Association Fix

Tufenuf


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Response Number 4
Name: lmichieli
Date: October 31, 2004 at 08:49:04 Pacific
Reply:

The ongoing saga...

Well, I tried the above and no luck...this is baffling.

I also tried the windows\inf\pchealth install and no luck.


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