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Can't log in Windows XP

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Name: Demagedon
Date: January 7, 2009 at 14:06:50 Pacific
OS: Windows XP
CPU/Ram: Centrino, 1GB
Product: Dell / Inspiron 9200
Subcategory: General
Comment:

Hi, my comp had a number of viruses (eg, Vundo), which Norton Internet Security 2008 did not catch. I used MalwareBytes to remove 72 infected files and had to reboot. However, follwing the reboot, I keep getting logged off everytime I attempt to login.

I have tried booting in Safe Mode, Last Known Good Configuration and also using the other options available, but it still keeps logging me off (with the following text showing "logging off, saving your last settings") when I click on the user icon to log in (or any other icon including the Administrator). Another problem is that I do not have XP boot disk. I would very much appreciate your help.



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Response Number 1
Name: Jennifer SUMN
Date: January 7, 2009 at 14:44:54 Pacific
Reply:

Boot to Safe Mode and disable System Restore. Then run the scan again to make sure the system is clean. Then reboot.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


0

Response Number 2
Name: aegis1
Date: January 7, 2009 at 15:00:29 Pacific
Reply:

Dell systems normally have a second partition (it might be hidden) that has an image of your system the way it came from the factory. If push comes to shove, you can probably do a restore from it. I think if you tap the F11 key during a boot you will get the recovery program.

I'm not sure about the following, but you 'might' even get an option to do a 'non-destructive' recovery, which would save all your current data/files. Some OEM manufacturer's have that option, but I don't know about Dell.

TWIMC
NTVDM = NT, Win2K and WinXP Virtual DOS Manager
http://kb.iu.edu/data


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