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Can't log in Windows XP
Name: Demagedon Date: January 7, 2009 at 14:06:50 Pacific OS: Windows XP CPU/Ram: Centrino, 1GB Product: Dell / Inspiron 9200 Subcategory: General
Comment:
Hi, my comp had a number of viruses (eg, Vundo), which Norton Internet Security 2008 did not catch. I used MalwareBytes to remove 72 infected files and had to reboot. However, follwing the reboot, I keep getting logged off everytime I attempt to login.
I have tried booting in Safe Mode, Last Known Good Configuration and also using the other options available, but it still keeps logging me off (with the following text showing "logging off, saving your last settings") when I click on the user icon to log in (or any other icon including the Administrator). Another problem is that I do not have XP boot disk. I would very much appreciate your help.
Name: Jennifer SUMN Date: January 7, 2009 at 14:44:54 Pacific
Reply:
Boot to Safe Mode and disable System Restore. Then run the scan again to make sure the system is clean. Then reboot.
"So won’t you give this man his wings What a shame To have to beg you to see We’re not all the same What a shame" - Shinedown
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Response Number 2
Name: aegis1 Date: January 7, 2009 at 15:00:29 Pacific
Reply:
Dell systems normally have a second partition (it might be hidden) that has an image of your system the way it came from the factory. If push comes to shove, you can probably do a restore from it. I think if you tap the F11 key during a boot you will get the recovery program.
I'm not sure about the following, but you 'might' even get an option to do a 'non-destructive' recovery, which would save all your current data/files. Some OEM manufacturer's have that option, but I don't know about Dell.
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