can't go online

September 19, 2008 at 05:05:34
Specs: XP, 768

i rercently did a clean install of XP,and it looks like i am connected-when i check status of connection, i am connected all lit up on modem& router but when i try to open IE, it says page cannot be displayed. before my new installation of xp i was having limited or no connectivity-that is why i dumped it and started over. I have two other computers(laptops-hard wired) hooked up and they work fine. HELP ME PLEASE!!!

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#1
September 19, 2008 at 05:35:03

Is this a wired or wireless connection? What network/wireless card is installed?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#2
September 19, 2008 at 09:23:44

Hi,

What type of Computer that you are using?
Is it a wired Computer or a wireless
Computer?

If its a wired PCs, Is it connected properly
to the router?

What is the Ip address that you are getting
in the computer?
You can check the ip add in the Command
Prompt and in the Command prompt type
IPCONFIG will provide you the ip address
informwations.

If you get a Valid ip address to the range of
the Router, try to ping the Default gateway
and Yahoo.

If You get reply from the Yahoo try to go
online, If you are not able to go online
clear the browser settings in the IE
properties.

if you face the problem again, restart the
computer and check you are able to go online.

Still if you face the same problem reinstall
the IE.

If you are not getting the valid ip add in
the PCs...Try to renew the ip address.

If you face the same problem try to reduce
the Link speed (Flow Control)and chk you are
getting a valid ip address.

Make sure the firewall is turned off.

In case if the computer doesn't pull the ip
add form the DHCP server, try to assign a
static ip address to the Pcs in the same
range and check its pinging the Router.

If its a wireless connections check its
connected to the wireless signal.

Check the computer is getting the Valid ip
address.

If the computer is not getting a valid ip
address reduce the link speed and if you are
not getting a valid ip address continue with
the above steps.

Thanks & Regards,
L8ian


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#3
September 19, 2008 at 10:03:58

If you just reformated and re-installed then it is more than likely a driver issue. The NIC drivers are sometimes left out of an installation and must be added.

Look for a yellow ! or red X in the device manager and may be on an UNKNOWN DEVICE..

R.clk "my Computer" > select "Hardware" Tab >
select "Device Manager" button and look for the "Network Adapter" if non is listed then there needs to be a driver installed so as to get it to show.

Go to computer manufacture website and look for driver downloads under the support section and using your model of computer. The network adapter driver should be listed there and be able to download. download it to a media that is easiest for you to transfer it....USB flashdrive or cd or floppy.

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Profits = revenues over and above the operating costs.
Taxes = operating costs mandated by gov.
TaxPayer = what you are called by the gov.


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Related Solutions

#4
September 19, 2008 at 17:03:13

it is a wired connection, amd xp1600, via 10/100 rhine 2 fast ethernet card. Everything is connected properly. Here is my ipconfig report:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Gina>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : typewriter
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-30-18-DA-BB-C7
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : Friday, September 19, 2008 4:37:39 P
M
Lease Expires . . . . . . . . . . : Friday, September 26, 2008 4:37:39 P
M

C:\Documents and Settings\Gina>ping yahoo.com

Pinging yahoo.com [68.180.206.184] with 32 bytes of data:

Reply from 68.180.206.184: bytes=32 time=31ms TTL=56
Reply from 68.180.206.184: bytes=32 time=31ms TTL=56
Reply from 68.180.206.184: bytes=32 time=31ms TTL=56
Reply from 68.180.206.184: bytes=32 time=31ms TTL=56

Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 31ms, Average = 31ms

C:\Documents and Settings\Gina>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Gina>

i also changed the flow control from hardware default to enabled and cleared all browser settings, and turned off firewall.
no when i try to open IE, it hangs for about 5 to 10 minutes, then says page cannot be displayed. every sign says i should be online, surfing, but i a not.


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#5
September 24, 2008 at 08:19:51

Hi,

If you are able to ping yahoo it means that
there is an active communication between the
computer and the router.

I would suggest you to uninstall the IE$ from
the computer and try to reinstall the IE

If you don't want to use IE, You can tr with
the firefox.

If You have any other computer, Use that
computer to download the setup files and copy
the files from that computer and you can
install it in your computer.

Thanks and Regards,

L8ian


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