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can't get to safe mode

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Name: mike316
Date: June 13, 2009 at 10:48:47 Pacific
OS: Windows XP
Subcategory: Software Problems
Comment:

when i hit start in "safe mode" it starts to load then stops while loading drivers screen
could it be a virus? what can i do?



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Response Number 1
Name: OtheHill
Date: June 13, 2009 at 10:55:27 Pacific
Reply:

So the computer won't boot into regular Windows mode either? Did this just start out of the blue or did something lead up to it?

Have you recently made any hardware or software changes?


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Response Number 2
Name: mike316
Date: June 13, 2009 at 11:15:34 Pacific
Reply:

this is friends computer he was having problems on the net and down loaded pc doc had more problems so i went to safe mode one time then it said i need to register windows xp now i can't get back to safe mode


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Response Number 3
Name: OtheHill
Date: June 13, 2009 at 12:48:42 Pacific
Reply:

" then it said i need to register windows xp now i can't get back to safe mode".

If there is a problem with WinXP registration you are not going to fix it. You MAY be able to get going again, at least temporarily, if you re-install. If the copy and license are legal and only on ONE PC then have your friend call Microsoft to straighten it out.


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