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can't get to any web pages

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Name: bccamper
Date: November 5, 2007 at 17:07:49 Pacific
OS: XP PRO 2002 SP2
CPU/Ram: P4 2.40GHZ - 512MB
Product: DELL 4600
Comment:

I have been experiencing intermitten problems with this machine. I thought I had it all fixed but now I cannot get to any web pages. I have an IP address and can ping google's IP, but whenever I go to a web page it changes the url to http:/// and says IE cannot display the webpage. I am sure I have a virus but I had already run McAfee, Housecalls, and Microsoft onecare and it seems to show clean.



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Response Number 1
Name: mountain
Date: November 5, 2007 at 17:26:53 Pacific
Reply:

did you right click the network icon and hit repair??
best to go to run line,
type in
cmd
at the propmt that appears, type
ipconfig/release
after thats done, at the same prompt, type in
ipconfig/renew.


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Response Number 2
Name: bccamper
Date: November 5, 2007 at 17:50:11 Pacific
Reply:

I have an IP address and I can ping outside sites like google. What I can't do is if I type in http://www.google.ca it changes the url to http:/// and then says page cannot be displayed.


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Response Number 3
Name: RTAdams89
Date: November 5, 2007 at 17:55:34 Pacific
Reply:

Try installing FireFox as a temporary work around. If that works, it's a problem with IE and you should try doing a repair install. If that doesn't work, you might check your HOSTS file to make sure it doesn't have any wrong entries in it.

-Ryan Adams
http://ryanadams.blogsite.org


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Response Number 4
Name: justcuz (by whitevalley)
Date: November 5, 2007 at 18:59:52 Pacific
Reply:

Things you can try (beyond having to rely on another browser)-- my bet is on the last suggestion:

• Try typing just "google.ca", without the prefixes (I think you will get the same result, but it's unnecessary to type all of that anyway)

• Type your URL in Notepad, that Copy/Paste into the Address Bar (no typing in the browser)

• Click on a "hot" link instead (Favorites, or Bookmarks, etc.)

or this:

• Check your Registry for http:///, most likely to be found under this key:
HKCU\Software\Microsoft\Windows\CurrentVersion\URL
If found, change the key(s) to:

http://

NB: the usual caution about working in the Registry applies.


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Response Number 5
Name: bccamper
Date: November 7, 2007 at 09:03:14 Pacific
Reply:

Thanks for all the suggestions.

It looks like it may be a network problem according to our network group. I will do some more investigation.


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