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I can open outlook express but there is an email in the outbox with a large attachment which i cant delete - the eggtimer just appears trying to send the email and i cant send or receive any other emails. I would appreciate any help and apologise if i havent given enough information for anyone to help.
If that is the only email in the Outbox (queued to send), an easy option would be to close OE, locate "Outbox.mbx" on your computer and delete it. OE will recreate that folder (empty) the next time you open OE.
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You can try not logging onto the Pop account (just hit cancel at logon box) then see if you can go to the sent folder and delete it.
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Open Outlook and don't enter your user name and password to sign on to the pop server. Click the cancel button at the logon screen and then go to the sent folder and delete the outgoing message.
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open outlook express then click on the "Send/Rec" button and then click on stop. Then delete the e-mail you were trying to send.
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We dont use a username and password to sign into a pop account when using OE so thanks but this doesnt help
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thanks Marty525 but the eggtimer just comes up not allowing deletion at all - thanks anyway
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Ooops! Just realized my mistake... it is "outbox.dbx", not a "mbx" extension.
With OE closed, locate that file and delete it.
OE will recreate a "fresh" empty outbox.dbx next time you open OE.
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I understand what you are saying as i have done with with my OE account on my pc when my deleted items box wudnt empty. However we cannot find any files with 'outbox' in them never mind 'outbox.dbx' so this is difficult never mind the original problem. I appreciate your help thank you
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Maybe you should explain the "we" term.
Is this on a network, etc.? Provide some more "context/environment" info.
(Tsk-tsk! You should have done that right from the start...)
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However we cannot find any files with 'outbox' in them never mind 'outbox.dbx' so this is difficult never mind the original problem.
Dude, Outbox.dbx is a hidden file! You need to unhide hidden files to see it!
i_Xp/VistaUser
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By the phrase 'we' i simply mean me and my daughter! I did apologise initially if i havent given enough info. I will try and explain. i have a pc and my daughter has a wireless laptop which she connects to the internet using a router attached to my pc. I can find the file 'outbox.dbx' on my pc but i cannot find the same file on her laptop. i really hope this helps cos i'm sure i'm not telling you what you need to know in order to help me - sorry
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You need to enable the option to view hidden files. Then, you'll find the file here:
C:\Documents and Settings\userid\Local Settings\Application Data\Identities\Identity number\Microsoft\Outlook Express
Life's more painless for the brainless.
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Did you find the Outlook Express folder under your daughter's profile?
Just wondering why you said "We dont use a username and password to sign into a pop account when using OE". It's not possible to configure a POP account without a username and password.
Life's more painless for the brainless.
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yes we found the OE folder but there isnt any kind of file that resembles an outbox whatsoever.
Yes we have a username and password but OE comes up automatically so dont know how to bring this information up.
I am a novice at this as you have gathered sorry
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What files are listed in the Outlook Express folder, and are you positive she's running OE and not Outlook?
Life's more painless for the brainless.
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I'm gonna try one more time. What files are listed in the Outlook Express folder under your daughter's profile?
Life's more painless for the brainless.
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I'm still not clear on what you can/cannot do after you open OE, so the following suggestions may not apply.
If possible:
• select "Work Offline" under File in OE.Or, if possible:
• Under "Tools/Options...", select the "Maintenance" tab
• under this tab, click on the "Store folder..." button -- this will reveal where your account folders are located
• while it is likely the location/path will exceed the width of the dialog box field, you can click-drag from left-to-right to highlight the complete location
• once highlighted, Copy this info onto the Clipboard, then Paste it into Notepad, to more easily read exactly where all the Account folders are located.
• use this information to delete the Outbox (while OE is closed).Or, if possible:
• go to "Tools/Options...", under the "Send" tab
• UN-check the "Send messages immediately" option.
• Close OE.
This will prevent OE from trying to send that file rhe next time you open OE -- then you should be able to delete the queued file from within OE.
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Thank you Jennifer we found the outbox and deleted and no OE is working fine.
thank you justcuz too we tried the 'uncheck send messages immediately' option but that didnt work - really appreciate your help.
Tahnks to all zeeetanet
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