Can't complete installation of Windows XP Pro ....

September 17, 2012 at 17:06:19
Specs: Windows XP
I was up grading my pc from windows home to windows xp got halfway through the installation and then it tells me it needs a file VIA AGP1.SYS (VIA AGP Filter Driver us needed).
I have no idea what that is!! when i shut down and restart ... the PC wants to continue installing Windows XP and takes me to where the message comes up and stops there. I am unable to use the keyboard or mouse so cannot select anything. I have no idea what the spec's are for this computer as I cant go any further than the place where the PC is stuck. Please help I'm not a technician so not able to understand technical language. SORRY.
But any help, suggestions are greatly appreciated.....Thank you
ps. Or even if there is a way to reverse the installation would be great !!

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#1
September 17, 2012 at 19:19:38
You can reformat and restart the installation, as long as your data is backed up. Just you couldn't upgrade and preserve your programs and settings. You say you're upgrading from Windows Home. What installation was that? You mean Windows XP Home?

You've been helped by a 14 year old.


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#2
September 17, 2012 at 19:27:05
Yes, Windows XP Home Edition.
So could you tell me how i would reformat and reinstall Windows please, and I dont know how I would go about backing up my data since I cant get my PC to startup in Windows.
... and thanks for the fast reply =D

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#3
September 17, 2012 at 20:16:15
You could create a bootable CD of Linux, then boot off of the CD and you can back up your files there. After doing that, insert your Windows XP CD, restart the computer, and then boot off of that CD and you'll be able to reformat there. You should be able to access the boot menu by pressing a key (it depends on the computer manufacturer.)

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#4
September 17, 2012 at 22:49:02
Ok thanks ... I will give it a go, but first I'll have find out how to make a bootable CD, so it might take a couple of days.

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#5
September 18, 2012 at 07:11:15
You need to download what's called an ISO image for Linux. For Windows Vista or 7, when you double-click the file it'll help you create the CD. What is the model of the computer that has the problem?

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#6
September 18, 2012 at 14:43:22
I don't have clue as to the model but it is an old one that schools use, anyway started it up and pressed the Pause/Break key and I got: Main Processor: AMD Athlon (tm) XP 1800+. Thats probably no help to you, but other than that I no nothing.

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#7
September 18, 2012 at 17:31:40
It sounds like you got into the BIOS successfully, you can download a Linux CD image here:
http://www.knopper.net/knoppix/inde...

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#8
September 18, 2012 at 19:09:07
Ok, I went to the site:
http://www.knopper.net/knoppix/inde...
clicked on this link to download:
http://www.knopper.net/knoppix-mirr... - had to accept terms and conditions.
and then clicked on this link to download file from mirror site:
ftp://ftp.uni-kl.de/pub/linux/knoppix-dvd/KNOPPIX_V7.0.4bootonly-2012-08-20-DE.iso
and then my computer went into Sleep Mode. wow don't know what happened there, so I downloaded Ubuntu - burned the ISO image to USB using LinuxLive USB Creator 2.8.16 - followed the online instructions.
Put the USB into the USB port like the instructions said and started up my computer - pressed "delete" key to go into BIOS and change the bootup to USB-HDD (my computer also has options of: USB-CDROM, USB-FDD) - press F10 to exit and save changes.
* Restarts, Shows bootscreen, and then comes up with a screen that shows "System Configuration" and thats it.
Still no power for the mouse or keyboard, and yet they power up during the boot sequence because the lights come on and I use it to get into BIOS.
Do you think I should have burned the ISO image to CD rather than USB ???

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#9
September 18, 2012 at 19:29:52
You need to change the boot order to USB-FDD. The FDD stands for Flash Disk Device (or a Flash Drive) and the USB-HDD stands for Hard Disk Drive, or one of those external hard disks you see in stores. It sounds like you burned the image correctly though.

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#10
September 19, 2012 at 15:10:23
it didnt work, so I tested the usb on my daughters computer changing the boot up to usb as well and hers just started normal in Windows XP. So I gather the "Burn" didnt go as well as we had hoped. But thats ok, I'm not ready to give up!!!

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#11
September 19, 2012 at 16:30:29
Okay... hmm... There should also be a key combination to bring up a one time boot menu. It depends on the computer maker. Try bringing up that menu and select the USB drive from there.

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#12
September 20, 2012 at 14:48:26
Hi RMT2, well I tried F2, F8, F10, F11, F12 and Ctrl+Alt+Delete - nothing. The only way seems to be through the BIOS and I tried USB-FDD, USB-HDD and USB-ZIP and nothing happened there as well. So either the burn didn't work or I'm going to have to burn it onto a CD. =D So I'll give that a go see if that works!!

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#13
September 20, 2012 at 16:38:07
Okay. If it doesn't, tell me the maker of the computer (Dell, HP, Compaq, Acer, etc).

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#14
September 22, 2012 at 14:56:05
No that didnt work, and the only writing it has on it is Playtec

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#15
September 22, 2012 at 16:31:40
Hmm... does the computer have a floppy disk drive?

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#16
September 25, 2012 at 23:48:43
So sorry for not replying sooner but life's been a bit hectic and I have had to put the computer aside due to work and family obligations, yes it does have a floppy, but I think it best if we leave things for now, until I am able to sort my family matters out.
But I want to say you've been very supportive and helpful through all this, I hope that I am able to pick this up again - THANK YOU SO MUCH

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#17
September 26, 2012 at 07:14:19
You're sure welcome.

You've been helped by a 14 year old.


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