Can't boot from optical drive

August 17, 2005 at 11:17:46
Specs: XP Pro sp2, Pentium M 1.5GHZ, 512MB R

I have had my laptop for 2 years, it was getting full of rubbish so I decided to re-format my hard drive. I changed the boot options to boot from my internal optical drive first, inserted the recovery disc that I received with the laptop, then restarted. Everytime I have tried this it just boots from the hard disc and loads as normal.

The optical drive works fine in Windows and when it boots you can hear the disc spinning.

I have updated the bios and all other available updates from HP but still to no avail!

thanks

eckfox


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#1
August 17, 2005 at 11:40:36

Did you try setting the optical drive to be the only boot device without all the others? Are you absolutely sure your disk is bootable?

Matt

www.bbcomputing.co.uk

matt@bbcomputing.co.uk


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#2
August 17, 2005 at 12:14:15

Yep the disc works fine in Windows, but it wont let me boot from there as the version on the disc doesnt have sp2 on it so says it is an older version, I tried removing sp2 but still the same.

In the BIOS on this laptop the only choice you get is to swap the boot devices around not disable 1 of them. This is the first boot option I've seen like this, thought it was a bit strange myself!

cheers eckfox


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#3
August 17, 2005 at 12:23:02

I know ill get flak for sayin this but have u tried ringin hp tech support? (hides under table dodging flaming arrow)

Are there any options on the recovery disk to do a format from there?

Matt

www.bbcomputing.co.uk

matt@bbcomputing.co.uk


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Related Solutions

#4
August 18, 2005 at 05:41:39

Yep tried phoning hp, they were no use and eventually suggested sending the laptop back to them but as the warranty has run out and it works fine I feel that this is a bit excessive.

Only options on the recovery disc when you open it from Windows is to install XP, when you do this you get a message 'cannot install this version of xp as there is a newer version on this computer'


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#5
August 18, 2005 at 08:34:23

As its a recovery CD i dont know wheher yours has a full version of windows on it. If it has, quick call to HP should tell you, then you can try getting a dos boot disk and trying to boot from the disk once you are in there. Hopefully it should then ask you to format it and create a new partition.

Matt

www.bbcomputing.co.uk

matt@bbcomputing.co.uk


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#6
August 18, 2005 at 13:06:32

not sure if its a boot disc, the disc says on it 'operating system cd microsoft windows xp professional sp1

Only problem trying boot discs is that i've tried other xp original discs to see if the optical drive picked them up and started loading with the same results.

I dont have a floppy drive on my laptop to try floppy boot discs which i've used on my pc previously.

cheers

eckfox


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#7
August 19, 2005 at 01:31:05

Hmm this could be a problem then if you have no other way to get a CD to boot other than the drive itself. You could try asking HP if they will format it for free as it is their fault that you can't boot the disk. If not i think the only way to do it is going to be swapping out the hard drive into someone else's machine and formatting it from there, make sure the disk is bootable first though... Easiest way is going to be calling HP though.

Matt

www.bbcomputing.co.uk

matt@bbcomputing.co.uk


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#8
August 19, 2005 at 01:45:33

Yep I thought of trying that, I have the connector to connect the hard disc to my pc then format it from there, then put it back in the Laptop and hope the disc boots when no operating system is present. But I shall try contacting hp first. Thanks for your suggestions, I shall post a message when I eventually get it resolved!

cheers

eckfox


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