Can't access Southwest web site on Comcast

September 9, 2009 at 12:10:10
Specs: Windows XP Home
On a Comcast high speed internet connection I cannot access the Southwest web site. The operating system is XP SP3. I cleared all cache items on the internet, run Ccleaner, MalwarebYtes, SpyBot, did IP flush and reset, and reset TCP/IP. This did not do anything to eliminate the problem. I can access all other web sites only the www.southwest site times out. I ran trace route and it fails consistently on a jump on a server in Dallas. It’s the 16th jump. If I enter the direct IP address for the Southwest web site it works but the URL fails. I took the computer to another location on an Embark high speed internet connection and it accessed the southwest site with no problem. I took it back to the Comcast connection and it fails. I could drop this and just use the IP address but I would like to get some input from others and see if there is anything I am missing. Thanks for thinking about it.

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#1
September 9, 2009 at 13:04:03
post the results of an ipconfig /all when connected to comcast for review

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