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can't access Internet

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Name: homer
Date: November 22, 2004 at 19:23:05 Pacific
OS: Win XP
CPU/Ram: AMD XP 2400
Comment:

I used to be able to access the Internet fine but all of a sudden, I can't. My machine was loaded with Spy\Ad ware so I think that may have had something to do with it. I cleaned off all the junk I could find using AdAware and Spybot and I ran a virus test.

The strange thing is that when I hook up my network cable, it says that it's connected at 100.0 Mbps and I even tried dialing on, which worked fine (dialed, connected, said it was connected at 50.2 Kbps) but I'm not able to do anything on the Internet. I can't use IE or Netscape, I can't update my virus program or my spyware programs and I can't use Outlook Express.

So I don't know what has happened here. I'm not getting any error messages and I don't have any firewalls or anything like that that might be interfering with it. I have tried disabling the Windows Firewall but it didn't work.

Suggestions would be awsome!
THanks!



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Response Number 1
Name: Dave02
Date: November 22, 2004 at 19:43:49 Pacific
Reply:

You may need to do an LSP fix or a winsock repair.

Google a search for a utility to do so.

Or you may try doing a repair install of IE.
Go into add/remove programs from the Control Panel and choose to change/remove IE and you should be given an option to repair.


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Response Number 2
Name: Invalid Addr3ss
Date: November 22, 2004 at 21:55:25 Pacific
Reply:

Here's two links to help you out:

http://support.microsoft.com/default.aspx?scid=kb;[LN];811259

But unless you just love hacking the registry, I’d suggest trying this free program from Spychecker first:

http://www.spychecker.com/program/winsockxpfix.html


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Response Number 3
Name: homer
Date: November 23, 2004 at 08:15:09 Pacific
Reply:

Hey
Working again after I ran the LSP fix. Thanks for the links and the info!!
Much appreciated!
Homer


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