can't access internet with FF or IE8

October 10, 2010 at 04:33:06
Specs: Windows XP
Over last few weeks have struggled to get onto internet with either Mozilla Firefox or IE8. sometimes it works, sometimes it doesn't. Even when it does it can be painfully slow to load pages. Last few days haven't been able to get on at all either on my laptop or desktop computers. My kids, however, have come and used their laptops with no apparent problems. Have run the diagnostic check on IE (for what it's worth) and it tells me I have Error 12007. Also Winsock error. I've done the winsock reset, which worked first time but not since.
Any ideas?

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#1
October 10, 2010 at 04:40:21
hey can u tell me when winsock error comes

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#2
October 10, 2010 at 04:48:07
Kenpex, my first thought is your security level in IE. Take a look and make sure it's not too high. In my experience, anything higher than medium is too high. Since it works sometimes, it may be something else. If so, 'fraid I dunno.
HTH.
Ed in Texas.

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#3
October 10, 2010 at 06:11:01
what security software are you using?
http://www.filehippo.com/download_c...

larry


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Related Solutions

#4
October 18, 2010 at 10:02:47
Sorry for delay in replying. Been away. Winsock error is mentioned in diagnostic test report along with the 12007 error

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#5
October 18, 2010 at 10:03:58
Ed, security setting is Medium/high. Tried lowering to medium but made no difference

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#6
October 18, 2010 at 10:04:42
larry, using Avast security software

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#7
October 18, 2010 at 10:10:03
Have been away and used the wi-fi connection where I was staying with no problem. Came back home and hey presto....got access on my wireless connection but lost it after about 15 minutes. Tried today and no access on wireless connection. Even tried using ethernet cable from modem to computer. No connection on either. I am wondering if it is my modem or wireless router that is the problem but if it is, why do my kids have no problems accessing the internet on their laptops when they come???
Have tried winsock reset again....nothing seems to work.

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