I have downloaded and installed the software from the canon website and the same problem occures, I have called canon and went thru all the steps they provided with no results. could it be a registry problem that the scanner won't register
thanks for information, i use ccleaner already but i tried all you suggested and nothing seams to work, the scanner still won't register. there must be a problem with my laptop as this was not the first printer that would not scan. i had the same problem with a hp all in one.
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