cannot restore active desktop

February 20, 2011 at 09:44:49
Specs: Windows XP
Two things: I am trying to restore my active desktop. I went the route of clicking the "active destop recovery" button with no luck. I have now gone into the regedit and modified the code dword: to first "1", then going back to have the value "0".

Again no luck. This is my father's computer and there were viruses on it. I installed Norton 360 but it does not seem to corrected the problem.


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