Cannot repair Windows XP from disc

Microsoft Windows xp home edition with s...
July 18, 2010 at 20:55:17
Specs: Windows XP
Please help, I CANNOT repair windows XP. I started getting a Blue Screen of Death "stop" error out of nowhere and now it shows everytime I try to boot up Windows. So I can't do anything now, I can't even start up in safe mode. So I put in the Windows XP disc from Microsoft, told it to boot from the CD, it loads the blue screen with options to press ENTER (setup Windows - definitely don't want this as I don't want to lose my files), press R to repair, or F3 to exit. I press R. Nothing happens. I press R again. Nothing happens. I hold down R. Nothing. I mash R over and over and over and over and over and over...nothing. It's completely unresponsive. I try pushing F3, just to get out of it and maybe try again, and also nothing. I hard restart my computer, try again, and the exact same thing. I cannot get past the options screen, and I NEED to repair. It is maddening and making me really upset because my computer is a paperweight until I can get Windows running again.

**Please don't suggest it's something wrong with my keyboard. I couldn't have gotten to this point if my keyboard didn't work, as I have to hit F12 at boot up and then choose to boot from the CD. So, obviously my keyboard is working fine. Thanks.**

UPDATE: I am thinking of taking it in to my local Geek Squad in the next couple of days. While they are expensive, I know from experience they can extract the files from my hard drive should it need to be reformatted. I really do not want to lose my files.

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July 18, 2010 at 22:15:54
What you should do is detach your hard drive from your computer, and plug it into another computer. possibly a friends if you dont have another one around. then extract your files from there. its a lot cheaper. and if you do end up formatting your hard drive to reinstall windows. there is a program online you can get for free to recover lost files form your hard drive as long as they were not written over.

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July 19, 2010 at 00:35:42
I take it you haven't made backups of your files?

The message in the BSOD may hold clues as to what the problem is. If you have a hardware problem then attempting to repair WinXP isn't going to help.

If the issue is a Windows one then review the articles in the links below.

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July 19, 2010 at 02:16:56
"UPDATE: I am thinking of taking it in to my local Geek Squad in the next couple of days."
read some of these nightmares:

you are going about the repair all wrong.
Here is how to do a repair install, all you should lose are the critical updates which you can download again quite easily:

Some HELP in posting on plus free progs and instructions Cheers

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Related Solutions

July 19, 2010 at 08:37:44
XpUser4Real: I tried pressing enter instead of R. Exact same result: nothing. No matter how many times I press enter, or R, or F3, NOTHING happens. It's like the flipping thing just completely freezes once it gets to the Windows Setup page! Argh this is so frustrating, I need my computer back!

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July 19, 2010 at 08:51:35
UPDATE: I burned a copy of Hiren's BootCD using my laptop last night. Just now, I used it to boot up "Mini Windows XP." All of my files are there and I am using the stripped down version of the OS to copy everything to my external hard drive now. I am relieved beyond words - my grandfather passed away 3 weeks ago, I was the one who made the memorial video, and all of my files for it, including 23 year old VHS tapes I had transferred to digital, are on that computer. So again, relieved beyond words that I'm able to at least access my files.

I still would like to just repair my Windows version and get my computer back up and running, though. So if anyone has any suggestions on how to get past the "Welcome to Setup" screen freezing, I'd really appreciate it. Thanks! :)

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July 19, 2010 at 09:10:30
it could be a hardware problem.

try testing the memory memtest86
also using Hirens boot cd, run some hard disk tests.

I think Hirens has memory tests.

A thank you would be nice, if I have helped.

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July 19, 2010 at 09:54:59
Thank you, everyone. I am still copying files from the "Mini Windows XP" right now, but when that is done I will try some memory tests and see if I can find out what's up. It would be nice if it was just a stick of bad RAM that I could remove (I have two 512 MBs and two 1GBs, total of 3GB). I've also read that Hiren's BootCD has recovery tools that may be able to repair my Windows so I will see what is available on there.

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July 19, 2010 at 10:00:19
You should also run a hard drive fitness test expressly designed for your brand/ model drive. Most manufacturers have such tests on their websites for download. Burn to optical disk or use a floppy version then boot to the disk.

Hirens may have what you need on the CD already as was stated above.

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July 19, 2010 at 10:14:41
**Please don't suggest it's something wrong with my keyboard. I couldn't have gotten to this point if my keyboard didn't work, as I have to hit F12 at boot up and then choose to boot from the CD. So, obviously my keyboard is working fine. Thanks.**

Has any one asked if he is using an USB keyboard? Probably is. Try switching to a PS/2 keyboard and see if you have any luck. The disk you have may not have USB drivers on it. This means the BIOS will work fine but Windows will not.

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July 19, 2010 at 10:22:34
She. :)

All the keyboards I currently have in use are USB. I will go into the basement later today and find one of my older keyboards and try it out. If it's simply a keyboard issue, I will dance for joy.

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July 19, 2010 at 14:52:37
Hi everyone,

Well, the old keyboard trick didn't work. I finally found one with that old purple male part, but the female port was missing on the back of my computer. I don't know when they stopped making those ports and everything went to USB, but obviously it was before my computer was made.

My computer is back to normal now! I'm honestly not sure how, as I said I was using Hiren's BootCD. I first used it to run a very, very long memory test and everything passed. So then as I said in a previous post, I was using it to access Mini Windows XP and get my files off the computer should I have to reformat or do a clean Windows install. Then just now I booted up with the Hiren BootCD again and chose "Boot Windows XP from Hard Drive." I never thought it'd work, but after choosing this, Windows ran CHKDSK. When it restarted itself it booted from the Hiren BootCD again, and once again I chose to boot Windows XP from Hard Drive. Believe it or not, it booted up just like normal.

I am of course thrilled. I suggest Hiren's BootCD to anyone having similar problems. And, I'm of course now going to set up my external HD to back up automatically.

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