|Today - trying again to install HP Scanjet 3400C - message: 'fatal error. setup is unable to continue'. This is our old, very good scanner, which we uninstalled when purchased our new printer/scanner - big mistake. Now trying to re-install the HP Scanjet 3400C utilizing available program/updates, etc from the HP website. |
Tried yesterday, and everything went fine until we plugged in the scanner and turned it on. Then we got this message - 'Sorry, scanner could not be initialized'.
Computer is Dell Dimension E510, Windows XP
Thank you for any help. We love this scanner and very much want it back in use!