cannot open email link

Microsoft Windows xp professional with s...
March 12, 2010 at 07:43:37
Specs: Windows XP
Hi, only a begginer with computers so please help slowly thanks.
i am told to open a link from an email but the link is not in coloured type and nothing happens cannot copy and paste either hope someone can guide me--thanks
PS---have done this on another computer so should know how to do it.

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March 12, 2010 at 07:51:10
ok what mail program you using?

Outlook or is it Web Mail Based?

When you say you cannot highlight the link and copy it have you tried highlighting the link and using your keyboard hold down CTRL + C that basically copies the highlighted area... and if its a web link go to the address bar and use CTRL + V to paste the link


bb pin: 2157B9B7

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March 12, 2010 at 10:34:34
HI, my web address is with GMX and the email part which i am supposed to click on for the link i believe should show up coloured before i click on but it is black type like rest of email, any more suggestions please---Robert.

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March 12, 2010 at 12:24:55
It might be that the format of the link is not quite right, hence it doesn't come up blue (active link).

If it's not personal, could you copy and paste the link on here? There's a fair chance we will spot the problem. Otherwise you can only higlight the link and then use Ctrl+V to paste it in to your browser address bar (see post #1).

some other bloke...

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March 13, 2010 at 08:29:16
HI, -----I cannot copy and paste this either--but just been told this may be a GMX issue with there mail as emails on hotmail seem ok----anyway thanks for advice.

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