Articles

Solved Cannot open a vista word.doc on windows xp...help?

February 9, 2012 at 02:42:50
Specs: Windows XP

Im trying to open a word document which was done using vista and saved on a USB, onto a computer with windows xp. The file shows up on the USB but when I click to open the file, word does not respond.
Is there any way to open it on xp? Or do I have to end up printing it off on a computer supporting vista?

See More: Cannot open a vista word.doc on windows xp...help?

Report •


#1
February 9, 2012 at 02:49:38

Is the Word's document suffixed .doc or .docx?

Under Vista it was likely created by Office 2007/10 while under XP probably you run Office 2002/03. If so you need to download from MS website the Office 2007/10 Compatibility Pack to manage Office 2007/10 documents under legacy Office versions.


Report •

#2
February 9, 2012 at 08:14:04
✔ Best Answer

Either that or go back to the Vista machine, open the file, then "save as" & select Word 97-2003 Document. Copy the new file to your USB stick, then try it on the XP machine.

Report •

#3
February 9, 2012 at 10:49:59

"The file shows up on the USB but when I click to open the file, word does not respond."

A message should pop up saying Windows can't open the file type.
If it doesn't. you may need to plug the USB drive into a different USB port.

Troubleshooting USB device problems including for flash drives, external drives, memory cards.
See Response 1:
http://www.computing.net/answers/ha...
....

XP itself does not have Word built into it.
It has only Wordpad, which has probably been the same since Win 95, which can read documents made by OLD versions of Word - 6.x or lower - but NOT documents made by newer versions or Word.
If you don't have a version of Office or Word installed, that's the ONLY Word documents XP can read, natively.

If you have no version of Office or Word installed on the XP computer......

The Microsoft Office support on the Microsoft web site has free readers for Word, Excel, PowerPoint, etc. that you can install in XP.

You also need to install the Compatibility pack for Office programs, in order to be able to read any Word document from any Word version.

If you DO have a version of Office or Word installed on the XP computer, as IVO said, installing just the Compatibilty Pack will probably allow you to read Word files from newer versions of Word.

After you have installed those / that, there are several updates for those Windows Update finds. Automatic Update probably installs those automatically if set to default settings, as I recall, eventually.


Report •

Related Solutions

#4
February 9, 2012 at 12:31:42

@IVO
It's labelled as .docx

@Tubesandwires
I forgot to mention it's windows xp professional, does that matter?

I'll try the USB thing, if not i'll probably end up installing the compatibility thing.


Report •

#5
February 9, 2012 at 13:58:25

It's not a compatibility thing... do as riider suggests in #2

Report •

#6
February 9, 2012 at 17:10:39

get the microsoft office 2007/10 compatibility layer for microsoft office 2000/03. it will work

Report •

#7
February 9, 2012 at 17:16:16

"I'll try the USB thing..."

""The file shows up on the USB but when I click to open the file, word does not respond.""
"
"A message should pop up saying Windows can't open the file type.
If it doesn't. you may need to plug the USB drive into a different USB port."

Does that message pop up ?

If yes, the USB drive is being recogized properly.

If NO, either you need to plug the USB drive into a different USB port, or you've damaged data on it.
............


"....if not i'll probably end up installing the compatibility thing."

The Word Reader, and the Compatibility Pack:
http://support.microsoft.com/kb/891...

If you have no version of Office or Word installed on the XP computer, install both of them in XP.

If you DO have a version of Office or Word installed on the XP computer, as IVO said, installing just the Compatibilty Pack in XP will probably allow you to read Word files from newer versions of Word.
........


WordPad
http://en.wikipedia.org/wiki/WordPad

Excerpts:

"WordPad natively supports the Rich Text Format, though it does not support all the features defined in the RTF/Word 2007 specification. Previous versions of WordPad also supported the "Word for Windows 6.0" format, which is forward compatible with the Microsoft Word format[citation needed].

In Windows 95, 98 and Windows 2000, it used Microsoft's RichEdit control, versions 1.0, 2.0 and 3.0 respectively. [1] In Windows XP SP1 and later, it uses RichEdit 4.1,[2] including Windows 7. [3]

WordPad for Windows XP added full Unicode support, enabling WordPad to support multiple languages, but UTF-16/UCS-2 Big Endian is not supported. It can open Microsoft Word (versions 6.0-2003) files[citation needed], although it opens newer versions of the .DOC format with incorrect formatting. Also, unlike previous WordPad versions, it cannot save files in the .doc format (only .txt or .rtf).Windows XP Service Pack 2 onwards reduced support for opening .WRI files for security purposes."

Real world info.

"Word for Windows 6.0" format - *.doc files, only.

The Wordpad versions for Win 95 to 98SE, probably ME, are different from the version for XP, and the one for Vista is different from the one for XP.
I don't know if the Wordpad for 2000 is the same as the one for XP.

The Wordpad versions for Win 95 to 98SE, probably ME, can both Open and Save a Word for Windows 6.0 *.doc file, but it can't open *.docx.files

The Wordpad version for XP, can Open but it can't Save a Word for Windows 6.0 *.doc file.
*.docx files are not listed when you choose to Open or Save a file, so it probably can't do either.

The Wordpad version for Vista can't Open and can't Save a Word for Windows 6.0 *.doc file.
*.docx files are not listed when you choose to Open or Save a file, so it probably can't do either.

Therefore...
If you can read the *.docx file in Vista, you probably have a version of Office or Word, or the Word Reader, installed on the Vista computer.
If you can Edit the *.docx file, you probably have a version of Office or Word on the Vista computer.

E.g. I have one installation of Vista myself and it has Office 2007 on it.


The Wordpad version for Windows 7
"WordPad can be used to open and save text documents (.txt), rich text files (.rtf), Word documents (.docx), and OpenDocument Text (.odt) documents. Documents in other formats are opened as plain text documents and might not appear as expected."


Report •

#8
February 9, 2012 at 17:20:24

@riider Thanks for the help, feel a bit silly it was that simple :D


Report •

#9
February 9, 2012 at 17:25:38

"....go back to the Vista machine, open the file, then "save as" & select Word 97-2003 Document. Copy the new file to your USB stick, then try it on the XP machine."

That is of no help if he doesn't have a version of Office (which includes Word), or Word, or the Word Reader, or Open Office, installed on the XP computer. Wordpad can't read Word 97 - 2003 *.doc files, or at least it can't read them properly.


Report •

#10
May 23, 2012 at 12:46:46

timwhite

Uzzy99 never mentioned whether he had Word installed on either computer.
I suspect he did have that on the Vista computer but not on the XP computer.

XP's Wordpad cannot read *.docx files, or *.doc files made by a version of Word higher than Word 6. There is nothing else built into XP that can read either of those file types.

If the *.docx file still reads fine in Vista, as he said it did, it's nor corrupted .

As already mentioned, if he has only Wordpad in XP, he can install the free Word reader available from the Microsoft Office support page on the Microsoft web site, then install the compatibility pack that enables the reader to read any Word file of any version.


Report •


Ask Question