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Cannot log on to secure sites

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Name: CharlieBrown
Date: November 19, 2004 at 10:55:47 Pacific
OS: Win XP Pro
CPU/Ram: Processor x86 Family 6 Mo
Comment:

I cannot access any secure sites when using credit card transactions. When the 'padlock' screen appears and I click next, 'page unobtainable' appears instead of logon page. Is it because of my internet settings for security not being right?

CharlieB




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Response Number 1
Name: Richard59
Date: November 19, 2004 at 12:52:43 Pacific
Reply:

Could be. you may have security set too tight, or you may be blocking the popup screen that a lot of secure sites generate for their logins.
Do you have SP2? Are you running any third party popup blockers?


Give a man a fish and you feed him for a day.
Teach him to fish and his wife will never forgive you.


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Response Number 2
Name: CharlieBrown
Date: November 21, 2004 at 02:29:20 Pacific
Reply:


I found the problem thank you. There seems to have been a conflict with Norton Firewall. Uninstall solved the problem, I now rely on XP firewall instead. Sorry not to get back sooner but I was unable to connect to the internet at all!


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