Cannot install drivers using Driver Max

Microsoft Windows xp professional sp3 (o...
March 17, 2011 at 10:29:02
Specs: Windows XP SP3, Intel dual Core/4g
I can download new drivers from Driver Max into DriverMax Agent but when I select a driver, then 'Install', the driver does not install and I do not get a success or failure message in Agent.
This has only recently started to happen. I uninstalled Driver Max and re-installed the latest version but the problem still remains. I asked DriverMax but they haven't bothered to answer. Can anyone offer any suggestions please?

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#1
March 17, 2011 at 11:06:03
What driver are you trying to install?

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#2
March 17, 2011 at 12:19:54
And why are you installing it?

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#3
March 17, 2011 at 12:20:28
Why do you need a program to update your drivers in the 1st place? I suggest you uninstall that crap & download the drivers manually.

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Related Solutions

#4
March 17, 2011 at 12:31:34
Sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibilty, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than most Microsoft Updates, etc., that did not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows. In Norton (Symantec) products, there may be several things you need to disable, or set so they don't load for a specific short amount of time.
If you don't know how to do that, tell us which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).
.......

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#5
March 17, 2011 at 12:35:36
Thanks for the replies. Driver Max runs a driver check and informs me of outdated drivers. I then download the appropriate driver that requires updating. I have done this for a long time now with no ill effect. I do not know how to manually download drivers for my system. I tried updtaing drivers in Device Manager and that sent drivers back 2 years! My original problem has not yet been addressed.

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#6
March 17, 2011 at 12:39:51
Normally there is no pressing reason to update drivers just for the h*ll of it. In some cases it can adversely affect performance.


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#7
March 17, 2011 at 14:01:23
See response 4 !

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#8
March 17, 2011 at 15:39:51
These driver update programs are a waste of money...............

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#9
March 18, 2011 at 10:58:23
How does one know if a driver update is required? How does one manually download them and install them? Should I go to my motherboard web-site and only download their drivers?

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#10
March 18, 2011 at 11:04:54
If something no longer works correctly or you install new hardware or re-install Windows are all reasons to install drivers. The old addage "if it ain't broke, don't fix it" applies to drivers. If you really want to be dilegent you can check periodically and read the reason for the driver update. Occasionally, a driver update may improve performance.

Sometimes Windows makes changes that require a driver update. That said, I never allow Microsoft to feed me any driver updates.

Best to get updates either from the motherboard manufacturer or from the manufacturer of the hardware component.


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#11
March 18, 2011 at 14:00:32
I have loaded drivers found when I did a Custom search on the Microsoft web site Windows Update web page and they did not work properly or were not for all of the device's device.
E.g.
- network adapter drivers that didn't work with the network adapter properly
- newer drivers for a dial-up modem - the modem supported Voice but the newer drivers did not.
I don't recommend loading any drivers from there other than monitor drivers.

These third party programs that are supposed to find the newest available updated drivers may also sometimes find the wrong drivers.

If Windows Update or one of these third party programs that are supposed to find the newest available updated drivers lists newer drivers, then they are probably available on the web site of the manufacturer of the device, or on the web site of another manufacturer that uses the same model of chip or chipset - that's where you should get them from.


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#12
March 19, 2011 at 10:34:06
Thank you for your replies. When I install a program I pause protection in my Kaspersky Internet Security Suite 2011. Is this sufficient or should I exit the program instead? I will take your advice about going to the motherboard manufacturers for driver updates. Should I load all the drivers that came with my motherboard (from the accompagning CD) to overwrie the existing ones that Driver Max installed?

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#13
March 19, 2011 at 10:37:41
A general rule of thumb is to NOT have any programs running while installing new programs. Most times it doesn't matter. Sometimes you can't install while there are programs running in the back ground.

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#14
March 19, 2011 at 13:45:50
"When I install a program I pause protection in my Kaspersky Internet Security Suite 2011. "

Very good idea. I always try to remember to disable whatever resident module of anti-malware software I have running before installing software myself and I rarely have problems installing software when I do that.
It's also very important to do that when Windows SP2 or SP3 updates are being installed in XP.

You should never install new drivers overtop if you can un-install the previous ones first then install the new ones.


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#15
March 20, 2011 at 09:52:01
Thank you all for your suggestions. I have taken note of them.

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