Cannot install driver

System manufacturer / System product name
February 1, 2009 at 08:35:02
Specs: Microsoft Windows XP Professional, 3 GHz / 1919 MB
I a using a Asus MoBo Model M2N-VM DVI with on board sound. In Device Manager there is a yellow mark at Audio Device on High definition Audio Bus. Ive looked at the properties of that device and determined that there in no driver installed. I click on "reinstall driver" and nothing happens. I put the Asus disk in and do the same thing. Still nothing.
I used Device Detective to scan for drivers. It found that the audio device has no driver and offered to install a Realtec driver.During the installation the error code "-0001" was displayed and the installation stopped. I cannot find an explanation of the error code so I do not know what is wrong.

I babbled on and on but I hope you under stand. The short explanation is no sound, device has no driver, cannot install a driver.
Please help.

William Lockie


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#1
February 1, 2009 at 10:35:19
I would suggest that you go to the ASUS website and get to the downloads page. Enter your motherboard model and download the latest version of the audio driver software they list.

Then, extract/unzip the file into a folder on your desktop. In Control Panel, Add Remove - uninstall any software that is associated to your audio chipset. Like Realtek stuff.

Once that's removed, run the ASUS setup file that you downloaded and extracted earlier. That 'should' solve your problem.

If not, there is also a help forum on the ASUS web site. It's listed in the Support area. Or someone else here my be able to better help. But I think this will work for you.


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#2
February 1, 2009 at 11:30:47
"Manufacturer/Model: System manufacturer / System product name" Not complete information. What's the manufacturer/model of the computer?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#3
February 1, 2009 at 13:49:37
Manufacture is my "friend" and model is 'Bill", me.

William Lockie


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Related Solutions

#4
February 1, 2009 at 13:57:53
drivers here:

http://support.asus.com/faq/faq.aspx

do a search for m2n-vm dvi, select download , then get audio driver...

for the error code, see this post:

http://forum.msi.com.tw/index.php?t...


Good Luck


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#5
February 1, 2009 at 14:13:15
If you have the motherboard CD use it. Just let it install all the drivers. No harm done. If you see any messages about the driver you are trying to install is older than the one already in use keep the existing driver.

HD sound requires more than just the driver to configure the outputs and such. To repeat, use the CD.

Go File> explore> Setup.exe.


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#6
February 1, 2009 at 14:51:08
Othehill,

I think if you read what he said he already tried the CD that came with the motherboard...didn't help...that's why he's
here asking for help...!!!or maybe I read it wrong...LOL


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#7
February 1, 2009 at 15:20:44
He doesn't know how to get the drivers to install. simply inserting the CD doesn't get it.

William

If all you want to do is install the HD sound drivers you need to burrow down into the folders until you get to the correct drivers for WinXP. File> explore. Keep opening layers until you get to the sound for WinXP.


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#8
February 1, 2009 at 17:34:27
I went to the link provided by fqnd17 and followed those instructions. Did the trick.
Thank you all, especially fqnd17
Bill

William Lockie


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