Cannot get past BSOD error screen

Toshiba / Satellite m40
October 16, 2009 at 13:57:02
Specs: Microsoft Windows XP Professional, 1.994 GHz / 1023 MB
I am desperate for some help and advice.
My computer suddenly ...while restarting after a windows update... opened up with a BSOD error 0x000000E3 (0x80558BE0, 0x86FC63E8, 0x00000000, 0x00000002)

screen tell me to restart in safe mode but the computer does not respond to anything at all only comes back with BSOD..
also will not respond to winxp cd..

i need to get past this screen or at least to get safe mode working... please please vcan somebody help me..

many thanks in advance

See More: Cannot get past BSOD error screen

Report •

October 16, 2009 at 14:05:07
to open safe mode, turn on the computer, then immediately
attack the F8 key until a prompt with a bazillion options show
up, press up/down until safe mode is highlighted and press

0x000000E3 is a RESOURCE_NOT_OWNED error, related to
the file system, so it is possible that Safe Mode will not work
either. According to Microsoft, it only happens on W2K SP1
and was fixed in W2K SP2. What OS are you using on the
broken computer?

(\__/) this is bunny
(='.'=) copy bunny into all your signatures
(")_(") to help him gain world domination!

Report •

October 16, 2009 at 14:13:46
"also will not respond to winxp cd.."

That's probably because the CD drive is not first in the bios boot sequence. You will have to enter the bios setup routine and change that.

How to change the boot order:

Report •

October 16, 2009 at 16:06:42
TechnoGeek: related to the file system
Actually, it can be caused by anything in Kernel memory, not just NTFS.SYS. Win2K SP1's NTFS.SYS was just buggy, and could throw that error.

Unfortunately, without a core dump or remote debugger, it's impossible to tell what's causing the crash.

Report •

Related Solutions

October 16, 2009 at 17:29:45
thanks everyone,
I cannot get into safe mode, i hit f8 the options come up but when i click on safe mode or any of the other options it flicks back to the BOSD error screen..
can not get to the bios to change the order of start up from cd etc..

i need somehow to get the safe mode etc to respond.

i do have another working computer in the house and a netwwork cable..though it does not recognise this either..

am at a loose end as i really do not want this to be the end of
my baby...

there must be a way to get the computer to go into safe mode???

Report •

October 16, 2009 at 17:32:00
oh sorry
i am using win xp pro with service pack 3
the computer has been a darling and working so well for the last 2 yrs..hardly have any probs with it..


Report •

October 17, 2009 at 19:25:14
I found a potential solution to this problem that does not require
a repair installation. The problem apparently lies with Microsoft
update KB971486. Details of the solution are here:

Report •

Ask Question