|I am having trouble accessing windows. I rebooted my computer after it froze, and it kept looping iwth the same error messages, with a black screen with white writing that read "We are sorry for the inconvenience...". It gives me 5 options (to run windows in safe mode, safe mode with....start windows normal). I tried them all, they all show windows symbol, cannot start windows, blue screen flashes quickly and it loops back.|
I read other threads and found one that said to press F8 repeatedly and this will bring me to other options. I did this and was able to read the blue screen. The blue screen tells me to check for viruses, remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart.
*** STOP: 0x00000078 (0xF7AA5524, 0xc0000034, 0x00000000, 0x00000000)
Unfortunately, I don't know much about computers, so I don't even know where to enter the "CHKDSK/F" command to check for corruptions. I also have VERY IMPORTANT information on my computer that I need to get at.
If there is any suggestions anyone could provide, it would be greatly greatly greatly appreciated!!! Thank you!!!