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Cannot format external Hard drive

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Name: crono8282
Date: December 27, 2003 at 17:23:17 Pacific
OS: xpPRO
CPU/Ram: 350mhz 390mb
Comment:

Hey, I am having trouble formatting my
60gb external HDD. Its a USB2.0 exteral
drive. It installs correctly, its recognized
by the computer and it shows up in my
computer and the disk managment
folder. But when I try to format it, it looks
like it is finished formatting but then it
says 'formatting did not finish
successfully' I do not know what the
problem is, it is plugged into the USB port
and the power is turned on. Can
someonw please help me? The HDD
brand is Western Digital 60gb

Thanks



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Response Number 1
Name: catskill
Date: December 27, 2003 at 18:11:46 Pacific
Reply:

if you did it yourself format it in your computer b4 putting in the enclosure, if its a factory assembled unit try these instructions from WD's website

The external hard drive should be recognized and ready for use. Occasionally, the factory partition may not be recognized in Windows. If that is the case, you will need to partition and format the external hard drive. To do so, follow the steps below:


Click Start and select Programs, then MS DOS Prompt. The MS DOS screen appears.

From the command prompt, type FDISK and press ENTER.

Answer Yes when asked to Enable Large Disk Support.

The Microsoft Fixed Disk Utility will open. Choose 5 Change current fixed disk drive. If you do not see 5 options, your external drive is not being properly detected. Check your cable connections and verify that the power is on.

Select the external hard drive from the list. Your main internal drive will be Disk 1.

If you have only one drive in your system, then drive 2 will be the external drive. If you have multiple drives, make sure the drive you select is your external drive. After selecting your Western Digital external drive from the list, press ENTER to proceed.
WARNING: FAILING TO SELECT THE CORRECT DRIVE MAY CAUSE PERMANENT LOSS OF DATA ON YOUR OTHER HARD DRIVE(S)!

From the FDISK main menu, select 1 Create DOS partition or Logical DOS drive.

Three menu items now appear. Choose number 1 (Create Primary DOS Partition), then press ENTER.

When prompted with Do you wish to use the maximum available size for the Primary DOS partition?, answer Yes.

To complete partitioning, press the ESC button twice. You will see a message that you must restart your computer.

Hit the ESC button once more to exit the FDISK program.

At the MS DOS command prompt, type EXIT to close the MS DOS Prompt window.

Click on the Windows Unplug or Eject Hardware icon in the system tray and select the Western Digital external drive from the list and click Stop.

Unplug the data cable from your computer and reboot.

Reconnect the data cable once the computer has fully booted up.

After plugging the drive back in, double-click the My Computer icon. You should have a new drive icon for the external drive.

Right-click on the drive icon and select Format.

Select Full under Format Type and click Start. You will see a warning that all files will be destroyed. Click OK to proceed. This process may take several minutes. The external hard drive should be ready to use once the format is complete.


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Response Number 2
Name: crono8282
Date: December 27, 2003 at 19:25:48 Pacific
Reply:

Thanks, does anyone know where I could
get a MS DOS prompt from? I think it was
deleted from my computer before, and I
dont have a way to get to command
prompt to use the fdisk


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Response Number 3
Name: trvlr
Date: December 28, 2003 at 04:37:33 Pacific
Reply:

A short-cut to the command prompt is now in the Accessories folder...

Or you go: start\run

and type: command prompt

in the dialogue box, and press Enter.

Either route will/should bring up the "DOS" window


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Response Number 4
Name: crono8282
Date: December 28, 2003 at 08:24:03 Pacific
Reply:

Ok, I have gotten to the command prompt,
but when I type in 'fdisk' it says

"'FDISK' is not recognized as an internal
or external command, operable program
or batch file."

and the it goes back to just
C>

So whats wrong?


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Response Number 5
Name: trvlr
Date: December 28, 2003 at 13:32:49 Pacific
Reply:

Fdisk is part of the utils on a standard dos/'9x(ME) boot-disk.

Haven't played around with USB external hard-drives, so regretfully I can't really help you in that regard, other than to offer one possibilty below...

Is there any chance to remove the drive from the external (USB) housing, install to the host PC as a Slave (or stand-alone/Master drive), and then boot with '98 boot-disk and run Fdisk/format utils that way. Then restore drive to its external (USB) housing and proceed from there?


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Response Number 6
Name: Think About This
Date: December 29, 2003 at 01:21:03 Pacific
Reply:

Boot with your xp disk then delete partition,create new partiton,reboot machine.Click on My Computer and format drive there.


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Response Number 7
Name: trvlr
Date: December 29, 2003 at 07:15:54 Pacific
Reply:

T...A...T:

Will booting with XP CD allow access to the USB drive, and thus allow the routine you outline? I'm not entirely sure...; but it may not hurt to try - as long as one does not 'attack/address' the wrong drive...

As I say I've no experience with USB-drives so I'm in the learning curve on this one, along with others here...


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Response Number 8
Name: crono8282
Date: December 29, 2003 at 08:08:45 Pacific
Reply:

Ok, i might try that. But could someone
boot from a cd that is in a USB cd-rom
drive? I tried before but it just starts up
into XP.

Next I might try to take put the harddrive
and then format with the xp cd and then
put it back in, like someone suggested.


0

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