|I'm hoping someone can help with this problem, as I have tried everything I can think of.|
Yesterday I ran Norton antivirus. It picked up a virus and told me to reboot to resolve the problem, which I did. Following reboot, Windowa would not start - just kept going round in a restart cycle.
I ended up reinstalling Windows (I had done recent backup so didn't mind reformatting drive).
However, since reinstall I cannot view the 2 external hard drives that were attached at the time. I plug them in, hear the usual chime of recognition, but nothing shows in Windows explorer or elsewhere. I have tried Disk Management but the drives do not show there either.
What is more, I have tried to attach them to my laptop and although they are recognised as new hardware they are not visibile on that either.
Also, before this when PC was booting up and running through startup, these drives used to show as external devices. They don't now.
Can anyone explain to me what has happened and help to resolve this? I hate to think I have lost backup of all my data as well.
I am running Windows XP SP 2, the drives are an Iomega and a Freecom.