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Whenever I attempt to open or save a Word or Excel attachment sent through email (yahoo), I cannot download the attachment. No error messages are given but the pop up box does not provide an estimated time left or download or transfer rate (and no green lines running across the box). Any ideas? Thanks in advance, Jane
Name: XpUser Date: May 26, 2009 at 11:39:04 Pacific
Reply:
I am not sure I follow you. Did the sender include separate file as attachment?
i_Xp/VistaUser
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Response Number 2
Name: Janecv Date: May 26, 2009 at 11:43:22 Pacific
Reply:
Yes, they are separate files that were attached to an email.
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Response Number 3
Name: Jennifer SUMN Date: May 26, 2009 at 11:50:39 Pacific
Reply:
Try another browser.
EEOC
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Response Number 4
Name: Janecv Date: May 26, 2009 at 13:48:14 Pacific
Reply:
Downloaded Windows Internet Explorer 8 provided by Yahoo. I was able to save one Word doc sent to me in an email today (couldn't do this earlier) but when I tried another document, it didn't work. Any other suggestions?
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Response Number 5
Name: Jennifer SUMN Date: May 26, 2009 at 13:54:27 Pacific
Reply:
What browser were you using originally? If IE, try another one... Like Firefox..
EEOC
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Response Number 6
Name: Janecv Date: May 29, 2009 at 10:10:45 Pacific
Reply:
That did it. You are a genius. Thank you so much for your time in helping me solve this issue. I can stop pulling my hair out now!
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