cannot 'file download' attachment

Dell desk top / Dimension 8110
May 26, 2009 at 11:20:44
Specs: Windows XP
Whenever I attempt to open or save a Word or Excel attachment sent through email (yahoo), I cannot download the attachment. No error messages are given but the pop up box does not provide an estimated time left or download or transfer rate (and no green lines running across the box). Any ideas? Thanks in advance, Jane

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#1
May 26, 2009 at 11:39:04
I am not sure I follow you. Did the sender include separate file as attachment?

i_Xp/VistaUser


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#2
May 26, 2009 at 11:43:22
Yes, they are separate files that were attached to an email.

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#3
May 26, 2009 at 11:50:39
Try another browser.

EEOC


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Related Solutions

#4
May 26, 2009 at 13:48:14
Downloaded Windows Internet Explorer 8 provided by Yahoo. I was able to save one Word doc sent to me in an email today (couldn't do this earlier) but when I tried another document, it didn't work. Any other suggestions?

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#5
May 26, 2009 at 13:54:27
What browser were you using originally? If IE, try another one... Like Firefox..

EEOC


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#6
May 29, 2009 at 10:10:45
That did it. You are a genius. Thank you so much for your time in helping me solve this issue. I can stop pulling my hair out now!

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