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Cannot Download Updates
Name: Vincent Cordova Date: April 3, 2009 at 05:51:52 Pacific OS: Microsoft Windows XP Professional CPU/Ram: 3.192 GHz / 1534 MB Product: Dell / Dimension 8300 Subcategory: Web Browsing
Comment:
Can't restore,run updates or download antivirus software.Was running Norton 360 when this occured.Only updates are with Windows.Symantec tried to help , but only screwed-up my registry!No prpblem getting my E-mails.Would like to restore my original registry without reinstallng WinXP.
Name: guapo Date: April 3, 2009 at 06:18:30 Pacific
Reply:
Once again, Norton came to the rescue! Uninstall it. See what happens.
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Response Number 2
Name: Vincent Cordova Date: April 3, 2009 at 07:18:28 Pacific
Reply:
I did & Symantec Techs & Virus removal techs spent 4 days messing with my pc costing me $100 & leaving me worst off then before-kept insisting no viruses were present. They were able to uninstall 360 , but couln't reinstall 360 or any of their other av programs.
I can't download any other av program & when I tried to install an unused Norton SW(via CD) it wouldn.t update.
I can surf the net w\o any problems(Verizon FIOS),but can't download any software from the net. Can't restore WinXP to an older date-message after trying Unanle To Restore.
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Response Number 3
Name: guapo Date: April 3, 2009 at 07:56:35 Pacific
Reply:
Portions of Norton may still be lurking in the registry. Try to find them & delete them. Disable Windows Firewall too, for now.
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Response Number 4
Name: bluejay Date: April 3, 2009 at 08:34:07 Pacific
Reply:
How about using Nortons removal tool and then try a reinstall? Of Norton that is.
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