Cannot Download Updates

Dell / Dimension 8300
April 3, 2009 at 05:51:52
Specs: Microsoft Windows XP Professional, 3.192 GHz / 1534 MB
Can't restore,run updates or download antivirus software.Was running Norton 360 when this occured.Only updates are with Windows.Symantec tried to help , but only screwed-up my registry!No prpblem getting my E-mails.Would like to restore my original registry without reinstallng WinXP.

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#1
April 3, 2009 at 06:18:30
Once again, Norton came to the rescue! Uninstall it. See what happens.

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#2
April 3, 2009 at 07:18:28
I did & Symantec Techs & Virus removal techs spent 4 days messing with my pc costing me $100 & leaving me worst off then before-kept insisting no viruses were present.
They were able to uninstall 360 , but couln't reinstall 360 or any of their other av programs.

I can't download any other av program & when I tried to install an unused Norton SW(via CD) it wouldn.t update.

I can surf the net w\o any problems(Verizon FIOS),but can't download any software from the net.
Can't restore WinXP to an older date-message after trying Unanle To Restore.


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#3
April 3, 2009 at 07:56:35
Portions of Norton may still be lurking in the registry. Try to find them & delete them. Disable Windows Firewall too, for now.

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#4
April 3, 2009 at 08:34:07
How about using Nortons removal tool and then try a reinstall? Of Norton that is.

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