Cannot Display This Video Mode

March 5, 2005 at 12:59:44
Specs: XP Media Center, 3.2Ghz/512 MB

I just bought this brand new Dell computer with the flat panel moniter E153FP as well. Every time i start up the computer i get a "Cannot Display This Video Mode" error in the beginning. Then it starts up normally after that. The problem is it will do the same thing when i want to start it in safe mode, but it wont go past that error (basically it doesnt allow me to enter safe mode). I looked at the Dell support and it said: "This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1024x768 @ 60Hz." My question is how do i find out what signal is coming from the computer and how do i change it so that error message wont display anymore? If anyone can help me out that would be much appreciated.

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March 5, 2005 at 13:36:14

Right click Desktop,
then Properties,
then Settings tab,
then change Screen Resolution to 1024x768

Then click Advanced button,
then Monitor tab,
then set Screen Refresh Rate to 60 Hz.

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March 5, 2005 at 13:40:27

The strange thing is thats what its been set to, and it still displays that error message.

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March 5, 2005 at 15:07:41

Hmmmmmm. Thats why it's useful to have a spare CRT minitor around to see what it's doing. They display reguardless.

If it's really bright the Hz is wrong.

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March 5, 2005 at 17:09:19

The problem isn't the refresh rates (Hz). It's the resolution. Apparently that monitor can't display 800x600 or whatever is the one used pre -windows. That's why it says video mode not supported, but when windows switches to 1024x768 (or whatever you've chosen), it supports that and thus displays. Safe mode uses 800x600.

My bro has a flat panel monitor, and it can't display as many video modes as a crt. You need to plug in a CRT whenever you want to access safe mode. Or maybe your monitor is a dud and should be replaced.

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March 5, 2005 at 17:10:13

sounds like it could be a driver issue, try downloading another driver, there is probably a newer driver for your video card, i would give that a try.

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