Hi,
Everything was fine until i downloaded the new firefox 3 and installed it. bI had checked the option " set firefox as my defaul browser". I already had firefox 2 and had not uninstalled it. Since then i am not able to connect to net through firefox or through internet explorer which was already installed. But net connection is fine as i am able to connect to net using Skype and itunes. I am also able to browse using firefox when i load Ubuntu. I think some setting in Windows was changed during installation of new firefox but i am not able to find. It shows 'this page cannot be loaded' message appears when i try to load any page in Windows. I have a broadband connection .
Can someone please help

Can you ping google.com or cnn.com ?

Run ipconfig /all

Are you getting an IP address?

Have a look at the official Mozilla Firefox help forum here...

http://forums.mozillazine.org/index...

Artificial intelligence is no match for natural stupidity...

Another possibility is that your antivirus and/or firewall has detected a change in Firefox. While in firefox, do an alt tab and see if there is a window in the background from your firewall or antivirus warning you that Firefox is trying to connect to the internet. You may need to give it permission again since most good AV programs detect when a program has changed.

Hi
I am able to ping. I disabled kaspersky , windows firewall and uninstalled spyware terminator and no luck. what do i do next ?

. I typed alt-tab and nothing happened.

I ran ping and ipconfig and the result i am posting bellow. I see that the ip address of the wireless and LAN are different. Is that the problem ? How do i change it ? I switched off the wireless switch and on the laptop but even with only LAN working it is not loading

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Deechan>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : smithamol
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-7B-BE-26
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, June 22, 2008 10:13:41 AM
Lease Expires . . . . . . . . . . : Wednesday, June 25, 2008 10:13:41 AM

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-16-36-03-23-A6
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, June 22, 2008 10:13:32 AM
Lease Expires . . . . . . . . . . : Wednesday, June 25, 2008 10:13:32 AM

C:\Documents and Settings\Deechan>ping www.google.com

Pinging www.l.google.com [209.85.153.104] with 32 bytes of data:

Reply from 209.85.153.104: bytes=32 time=54ms TTL=246
Reply from 209.85.153.104: bytes=32 time=54ms TTL=246
Reply from 209.85.153.104: bytes=32 time=55ms TTL=246
Reply from 209.85.153.104: bytes=32 time=54ms TTL=246

Ping statistics for 209.85.153.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 54ms, Maximum = 55ms, Average = 54ms

C:\Documents and Settings\Deechan>
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microso

Try two things. Open the browser and type
http://192.168.1.1 Press enter. Does the router interface open. Login with the default usr/pass and see what the status is and what the DNS IPs are.

You can also try a static IP address and use the DNS of the ISP. Your router's IP is listed as the DNS. Since I use static IP addresses, I don't remember if that's correct or not.

Hi i tried what you said and loged on to modem. I am adding what i got. I am also adding the result of tracert . Sorry i did not understand the second message you suggested. Could you please explain it more ?

Welcome to the HuaWei DSL Router.
•  Setup
The Setup section allows you to create new connections, edit existing connections, and configure other basic settings.
•  Advanced
The Advanced section lets you configure advanced features like RIP, Firewall, NAT, UPnP, IGMP, Bridge Filters, and LAN clients.
•  Tools
The Tools section lets you carry out system commands and perform simple system tests.
•  Status
The Status section displays status, log and statistical information for all connections and interfaces.
Status Information

System Uptime
1 hours 29 minutes

DSL Status
Connected

DSL Speed
256/2048kbps

DHCP Server
Running

LAN IP Address
192.168.1.1

Software Version
V200R002C01B020

Ethernet
Connected

USB
Disconnected

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Deechan>tracert www.google.com

Tracing route to www.l.google.com [209.85.153.104]
over a maximum of 30 hops:

1 * * * Request timed out.
2 14 ms 14 ms 13 ms 59.92.32.1
3 * * * Request timed out.
4 * * * Request timed out.
5 12 ms 13 ms 13 ms 59.163.201.110.static.chennai.vsnl.net.in [59.16
3.201.110]
6 43 ms 42 ms 42 ms 172.31.12.169
7 39 ms 37 ms 37 ms 59.165.192.38.man-static.vsnl.net.in [59.165.192
.38]
8 40 ms 41 ms 41 ms 216.239.43.214
9 38 ms 50 ms 39 ms 64.233.174.157
10 40 ms 41 ms 41 ms www.google.com [209.85.153.104]

Trace complete.

I was hoping to see if the router was showing the external IP address where it says connected.

In any case, are you posting from another PC on the same network? If you are then we can eliminate the router and the modem as the problem.

The second thing was, I wanted to give your PC a static IP address but I need to know the DNS of your ISP. Is your ISP sancharnet.in? If not who is it?

Hi
I am posting from the same computer . I just load Ubuntu ( I have dual boot , Ubuntu and Windows Xp). Everything works well with ubuntu.Problem comes only when i load Windows , I am not able to brows with firefox or internet explorer. But I can chat ( including voice chat ) with skype or yahoo on Windows !!!! No problem at all. Kaspersky updates without any problem. So the problem is not with the modem or connection.
I am using BSNL broadband and the service provider is dataone.in. In ubuntu the Ip address is 192.168.1.3, Subnet Mask is 255.255.255.0 , Gateway is 192.168.1.1, DNS servers are 218.248.255.145 and 218.248.240.23 . Configuration is - static ip address

Enter those same settings in windows, statically.

How do i change the settings in windows ? where should i go ?

Control panel, network connections, right click on LAN, left click on properties, highlight TCP/IP, click properties, choose Use IP address and add all the IP addresses.

Hi
It is working again ! I changed the static address and tried to open firefox. In the mean time kaspersky had updated . When i started firefox again kaspersky asked if the program should be allowed. I said yes and it started loading !!! Then i changed back to automatic ip address mode and it is still working . Praise God !!
I want to thank you all who graciously helped me to solve this problem. I was in real difficulty. Thank you Boaster, Wombat and Guapo. I must thank you, Guapo especially for being patient with me and helping me through the repeated postings.

You're welcome. I'm glad the problem has been solved.