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cannot connect to internet wirelessly

April 11, 2012 at 08:31:51
Specs: Windows XP

bought acer from pawn shop internet was working now cant connect was told it had a virus but cant get online to get anti virus software so what do i do? my acer doesnt have a disk drive

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#1
April 11, 2012 at 09:21:41

I sure hope you didn't pay much more an infected laptop with no CD/DVD drive?

Probably the best way to proceed would be to completely wipe the hard drive & reinstall Windows from scratch. That way you'll be sure to be 100% virus free & working with a fresh install without a bunch of crap from the previous user/owner.

However, you're obviously able to get online so all you'd need to do is download a free AV program to a USB flash drive, install it on the laptop (is it a netbook?), then run a full scan from safe mode.

http://www.filehippo.com/software/a...


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#2
April 11, 2012 at 15:30:05

As well as running an AV, using another computer download MalwareBytes freebie onto a flash drive then install and run it on this one. It is surprising what it can find and fix even on a quick scan.

Always pop back and let us know the outcome - thanks


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