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Cannot access website.
Name: Sidahmed Date: April 9, 2003 at 06:42:28 Pacific OS: XP
Comment:
I cannot access the Cisco netacademy website from a specific XP machine. I have tried at work on a windows 2000 and on a windows 98 computer and can get to the site no problems. But from this XP machine I cannot get to the site to login. It started after Cisco's website crashed (yes). Ever since they bought it back up I cannot login from this machine. Does anyone have any idea what could be causing this? What do I need to do? I would prefer not to re-install because do not want to lose data.
Name: Sidahmed Date: April 9, 2003 at 07:15:39 Pacific
Reply:
The machine in question is a Compaq Evo D510 running XP Professional.
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Response Number 2
Name: xpadvisor Date: April 9, 2003 at 08:35:52 Pacific
Reply:
Three things may help: 1.Clear IE Temp Internet files, ciikies,history 2.Start / Run /type -- sfc /scannow 3. Start / Run / cmd to open a command prompt then re-register thre following dll's regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 cryptdlg.dll
Make sure from the Help / about internet exoplorer---that you have 128-bit encryption GOOD LUCK
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Response Number 3
Name: Doug Date: April 9, 2003 at 10:13:17 Pacific
Reply:
Search for the HOSTS file (I wish I could remember where it is) and open it with Notepad. Don't use any other editer but Notepad. Scroll till you find the Cisco listing and delete it. Save the HOSTS file. Reboot and you should be all set.
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