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cannot access isp homepage or email
Name: pwta Date: August 3, 2005 at 05:09:07 Pacific OS: winxp CPU/Ram: 1.7 p4
Comment:
I have a friend that cannot access his isp homepage or his email from them.. He can surf everywhere else and can use msn messenger. We have turned off his firewall and checked for spyware and viruses. tries resetting all security settings and set email and ie6 to default... Hope someone can help,, just ask if you need more info.
Name: birdlegs Date: August 3, 2005 at 05:11:32 Pacific
Reply:
Is he getting an error message or what exactly happens, he needs to call his ISP and explain the situation to them.
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Response Number 2
Name: pwta Date: August 3, 2005 at 05:13:32 Pacific
Reply:
He is just getting a page cannot be displayed.... he has talked to them and they say everything is ok there end...
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Response Number 3
Name: XpUser Date: August 3, 2005 at 05:19:58 Pacific
Reply:
Give me your ISP url just to see if I also get the same error message.
i_XpUser
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Response Number 4
Name: pwta Date: August 3, 2005 at 05:23:18 Pacific
Reply:
its www.tpg.com.au... I can go there no worries.. my friend cant. it only started today. He cant send or recieve emails either.. it seems to be only to do with the tpg site.. he can surf anywhere else....
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Response Number 5
Name: Chuck 2 Date: August 3, 2005 at 07:46:56 Pacific
Reply:
Here is some info to look at: Description of a Personal Firewall See Possible Issues section: 1.You may receive "Page cannot be displayed" error messages in Microsoft Internet Explorer ---------------------- Error Message:"Page Cannot be Displayed" When You Browse the Internet
Under "Advanced Search": Next to the word FOR, type:
Page cannot be displayed
Then click the arrow button. You can now look through some articles for yourself, to see if there is any help there. Plenty of articles about- "Page cannot be displayed" NOTE: Check the bottom of any article to see if it applies to your edition of XP (Home or Pro).
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