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Name: bluejay
Hi, When I try to access my cd-rw drive (:D), I get the message: :D/ is not accessible incorrect function. Apparently this has happened just after installing dsl service and NAV 2007. I can play an audio cd and if for instance I put in the NAV cd I can access the files on it like the manual just fine. However if I put in a known good cd it will not autoplay and if I double click it in my computer I get the error message. I use Roxio cd creator 5.1.0.1800 and I cannot get in through that way either. I looked under properties and the drive is identified as:standard cd-rom drives HL-DT-ST-CD-RW GCE-8160B. I am suspecting something with Nav (yeah I know lol). Another interesting thing is that I lost all my system restore points, including the ones I set just before I did these things. I have googled and searched this and other forums for this problem but have gotten nowhere. Ideas please. Bluejay
Hi per, Not yet. I found that earlier but I am at work now and problem is with my home pc. I will try it tonight and see what happens. Bluejay
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2 things. First system device manager and delete the existing drives and reboot. If that doesn't work try this.
If you are comfortable editing the registry:
Create a Restore point and back up the registry.Open regedit.
Look for;HKEY_LOCAL_MACHINE\system\CurrentControlSet\SetControlClass.
Key name: {4D36E965-E325-11CE-BFC1-08002BE10318}
Value Data:[Delete all value data from upper and lower filters]
Note-Do not delete the key or the multi-string values. Delete only the data values.
You may have more than one entry.Exit regedit and reboot.
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did step 1 with no results. It did apparently add the drive back because it shows up in device manager. I am not too comfortable with messing in registry. I am not sure how to backup registry. Tell me how and I will think about if I want to attempt. I did snoop in registry and found the filters listed in the righthand pane. How do you delete, and what do you do after that? If something goes wrong how do you restore to normal? I may need to think about this because I am getting tired( it's about 3 hours later here) but I will follow up with you. Bluejay
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Sorry i forgot. I did get an error message once that mentioned something about cdr4 not being found which i see is part of the lower filter.
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Find the key. left click on it. go to the rt pane and rt click on the filter key. select modify. delete the value and back out of the registry.
To back up you select the registry or an individual key, file menu , upper left corner, and export to a selected location. To restore double click the key file or rt click and select install.
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Hi per, didn't forget you, am at work and not at the subject computer. Due to time difference may not attempt til 3 or 4 o'clock your time. Still a bit fuzzy on backup. So I click on {4D36E965-E325-11CE-BFC1-08002BE10318} (or should I do the whole HKEY_LOCAL_MACHINE) and export to where for instance? What would go wrong that I would notice and have to restore this key? Also you said after deleting the filters to exit and reboot, correct? Am I right in assuming that windows will rebuild this file upon reboot? After reboot then should I check to see if I can access the cd drive? I did notice that the folder in the subject machine was named 0000 and snooping in the reg on my work pc it is named 0001. Mean anything? I am not trying to be too picky, but this is uncharted territory for me. Thanks for everything so far, and I will get back to you tonight. Bluejay
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You can back up the whole registry or the file. Your choice. The default backup usually goes to my documents.
No, xp shouldn't put the filters back in the file . You just delete the VALUES in the filters, not the filters themselves.
After you reboot the drive should be available.
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So in otherwords I delete the items that appear after I select modify in each filter? What still confuses me is what does this actually do that would remedy the problem? I will post back afterwards and await your return. Bluejay
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Yes, delete the VALUES, not the key. It's when you rt click and select modify. Back space the entry out. It gets rid of the filters that block the drive.
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2 words: no go. Now what? I did not re install the values or do a system restore. Keep in mind what I said in my orig post about the error message I get. I was able to play a cdr that autoplayed in wmp. Check back later or tomorrow. Bluejay
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Hi again. Can this be done with an oem version of windows? I have read some horror stories about doing this. And of course I cannot backup now because I can't access my cd drive. Should I restore those entries I deleted or just leave it alone? I am almost certain this has to do with uninstalling nav2004 and installing 2007. Remember I said it wiped out the restore points I created before performing that task? Bluejay
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If all was well before NAV 2007 uninstall it and get your money back and use NOD32. Norton has become a piece of problematic crap.
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Hi. I wish I would have read up more on this topic before using, but I have had nav on both systems for about 5 years without major problems. I was reading another post about anti vir (#159003) and checked out nod 32 website so I am inclined to do so. I may go with their 30 day trial so I have some protection. Awaiting response from symantec to the scatheing message I sent them. I see there is another post here about my same drive problem. Hope maybe a solution for him will work for me too. As to my earlier question. Can sfc/scannow be performed with an oem cd or is it just for retail? And if so should I still try it? Contemplating format since I should be able to back up to my 250gb ext hdd. Once again thanks for everything. Bluejay
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SFC should run from an oem disk. It never hurts to run it. It simply checks for missing or corrupt system file and replaces or repairs them.
As to NOD32, Musky, Wombat, Lurkswithin and I have been using it for sometime and are quite pleased.
You are welcome
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Hi, Just a followup for those searching for this problem. I did sfc /scannow and that stopped the error message but when I opened a disc it showed 0 bytes. Finally had to uninstall Roxio and reinstall it to cure the problem. Bluejay
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