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Hello,
A couple weeks ago I built a new system and have been unable to get the DVD Burner to work.I receive any one of the following errors:
a. Communication Failure
b. Failed. Disk at Once (or track at once)
c. Hangs anywhere from 5% to 57% for 10 minutes then errors.This originally happened with a new LG EIDE 20X Multi DVD burner, RMA'd it then tried a Memory 16X Multi DVD buner. Still cannot burn CD's or DVD's.
System specs:
E4300 C2D @ 3.15GHz
2GB (2x1GB) DDR2-800
Biostar 965PT TForce
Maxtor 300GB SATAII
Memorex MRX-510L / 32023292 EIDE
Firmware appears to be older then drive itself
Windows updates installed, latest updates for system applied.I have tried Nero 6 OEM, ImgBurn and Windows XP default burner. Different errors on each usually but always the same results.
The drive will continue to blink, but I cannot eject unless I reboot. Usually all other programs hang as well when the errors occur.
Any ideas would be greatly appreciated.
Thanks!!

How are you installing the drives on the ide ribbon? If you are setting the jumpers to cable select change them to slave or master depending on the installation.

Thanks for the reply. I have tried the following configurations (it's the only drive).
Cable Select (jumper) - 1st/Mast (cable)
Master (jumper) - 1st/Mast (cable)

here is a long reach, but try removing one memory module and try it. If still a problem swap the memory.

Not sure if this matters, but I did have 1GB (2x512mb) 667 Corsairs installed and it didn't work then. I upgraded to 2GB 800 Buffalo Firestix yesterday and took the Corsair completely out.

You were saying remove a stick of memory. I thought you were meaning that it may be defective. I was simply saying that it was not working with either modules (responding to your reply ealier).

To your reply:
here is a long reach, but try removing one memory module and try it. If still a problem swap the memory.
Just saying I did that already. :)

Haev you tried burning at a slower speed? maybe 4x,2x or even 1x?
Also try removing all burning software from the system and then removing the dvd burner from device manager (whilst in safe mode) then reinstall the drive, let windows install it, restart and then install some burning software (restart again) and then try and burn something.
This may work, if not then go to your manufacturers website and complain:P
If this equals that, then why does that equal this?

"Cable Select (jumper) - 1st/Mast (cable)
Master (jumper) - 1st/Mast (cable)"When you use CS jumpering, the drive must be connected to the end connector on a 3 connector data cable in order to be master.
When you use the master jumper, it doesn't matter whether the drive is connected to the middle or the end connector of a 3 connector data cable.
Check the data cable for damage. It is easy to rip/tear the data cable and sever the wires at the edges when removing it, particularly right at the connectors or under the cable clamps there. Replace it if in doubt.
Whenever you install Windows the first time or whenever you re-install Windows, after Setup has finished you must install all the drivers for your mboard, particularly those for the mboard chipset, so that Windows has the proper information about your mboard, including the info about the drive controllers. If the mboard is new and/or if you have the CD that came with it, you can do that by running the driver install program on the CD. If you don't have the CD that came with the mboard, you can usually get all the drivers you need from the maker of the mboard's web site in the downloads for your model, although sometimes they don't have the main chipset drivers and you must get those from the maker of the chipset's web site.
If Windows does not have the proper info about the drive controllers on the mboard, it may not be able to set a mode higher than PIO for the CD drives, and most burner drives will not be recognized as a burner drive in that case.
In addition, Windows sometimes doesn't set a CD drive to a mode higher than PIO when you first install it, especially if you install it after Setup has been run, and you may need to manually set it to a higher mode.Make sure your CD drive(s) are set to a mode higher than PIO. If it/they are in PIO mode, try re-seting the mode:
http://www.microsoft.com/whdc/devic...

Thank you both for the replies and information. All of my motherboard chipset drivers have been installed and there's no new updates from Biostar for my paticular board.
I have replaced the rounded ata133 cable with a ribbon cable in case it was defective (both new).
In BIOS, DMA is set to auto. Under Device Manager for the DVD drive, it gives the option of either PIO Mode or DMA Auto. It's on Auto DMA.
My motherboard only has one IDE connector and one FDD connector. I set the DVD drive to Slave for the jumpers. I was able to successfully burn 6 dvd's and 2 cd's so far.
However, it appears to be unresonably slow. Using 16x dvd+r disk writing at 16x it took over an hour to burn 3GB's of data.
I'm glad its working, but to me that seems really long compared to the drives I've used in the past.
Thanks!

I found out today some of the newer DVD drives require an 80 wire data cable to achieve full speed because they are capable of UDMA 66 (UDMA 4 in Windows). If you're using a 40 wire data cable, try an 80 wire one.

Flashing the bios will have no effect on your slow speed problem. You should never flash your bios unless you find specific information such as in bios release notes newer than the one you have that doing so will cure a problem you are having.

I had to flash my motherboard BIOS to a custom BIOS from Rebel Heaven to get the overclocking features (such as the memory divider 1:1). I also couldn't find any updates as for as the chipset, etc.
Also, I ran into another problem today. I used the Data Verification in Nero, but when I tried accessing the CD-R's they would appear as blank CD's. Same applies for the DVD+R's, most are coasters. I should have checked them sooner then today.
40 or 80 wire? I have ata133 cables, is this the same?
Thanks!

Any data cable meant for ata 66 /UDMA 66 or greater is 80 wire, but many such cables are not labeled as such - you can count can't you?
"I also couldn't find any updates as for as the chipset, etc."
Biostar 965PT TForce
Chipset:
Intel P965 + ICH8Socket LGA 775
You have a very new model of mboard - so new Biostar doesn't have the drivers listed for it yet. The main chipset drivers on your mboard CD should be fine.
If you want the latest drivers - they may be no newer than what you already have - you go to the Intel web site here:
http://downloadfinder.intel.com/scr...
Get and install:
3. INF Update Utility [INFINST_AUTOL.EXE]"Also, I ran into another problem today. I used the Data Verification in Nero, but when I tried accessing the CD-R's they would appear as blank CD's. Same applies for the DVD+R's, most are coasters. I should have checked them sooner then today."
Are you sure you used Nero correctly? If the CDs and DVDs are entirely blank you didn't actually burn to them - you may have verified the burn will work without actually writing to the disks.
Not all media (the different brands and types of blank CDs or DVDs) will work with all DVD or CD burner drives, especially if you are trying to use media that isn't rated for the speeds you want to burn at. E.g. that LG drive you RMA'd - there isn't all that much media that will handle 20X yet.
What you are supposed to do, especially when you are trying a drive you haven't used before, is to verify the blank media at the speed you want to burn it at before you burn to it, then verify the the result of the burn after you have supposedly burned to the disk. There should be settings in Nero to do both of those, and it sounds like Data Verification is the latter.

Actually, I am still in pre-school so I really have not mastered the art of math yet. Still working with my ABC's.
I'm aware that it is a new board and thus no updates. I haven't thought to see if there were any on Intel's site, so thanks for pointing that out.
I've been using Nero for a few years now. I won't call myself an expert, but I do know how to use it, verify, and use data verification.
I've tried these in 3 different systems and 4 different CD players. Same results. The players and systems has always worked fine with these brands of media.
Thanks for taking time to reply.

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