Can not create dial up connection

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Can not create dial up connection

Original Message

Name: 1joe
Date: August 28, 2004 at 10:36:38 Pacific
Subject: Can not create dial up connection
OS: xp
CPU/Ram: 256

Comment:

Hello, I hope someone can help. I am unable to create a dial up connection for my Walmart connect software. It searches for a connection (such as a Modem) but can not establish a dial up connection.
Devise manager reports modem is working properly and is enabled and diagnostics quires the modem OK. There are no yellow explanation marks anywhere.
Hyper terminal reports a TAPI error 80000048.
I have replaced the modem with a working one with the same results.
Network connections shows a WAN local area connection and a broadcom 440 10/100 and both are disabled. Thanks Joe

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Response Number 1

Name: Musky
Date: August 28, 2004 at 10:44:48 Pacific

Reply: (edit)

Have you tried setting the connection manually using the XP's "connection wizard"?
It's really easy, it takes you through the setup step by step.
Sometimes those setup disks supplied by the ISP don't work well at all.
Musky
If the voices inside my head paid rent, I'd be rich!

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Response Number 2

Name: 1joe
Date: August 28, 2004 at 11:30:03 Pacific

Reply: (edit)

Yes I have tried the connection wizzard with no luck. joe

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Response Number 3

Name: Musky
Date: August 28, 2004 at 12:35:21 Pacific

Reply: (edit)

Try going into device manager and "removing" the modem, then shut down, open up the box and move the modem to a different PCI slot and then close up and reboot.
Let XP find the modem and reload the drivers. Sometimes, especially with modems, the PCI slot makes a difference.
Post back with you progress and I'll try and check as often as I can today.
Musky
If the voices inside my head paid rent, I'd be rich!

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Response Number 4

Name: 1joe
Date: August 28, 2004 at 13:55:12 Pacific

Reply: (edit)

Musky, Thanks I did as you suggested with no joy. This is a friends Dell, he got a bunch of Trojans, I ran AVG and got most of them but still got the "blue screen" so I reinstalled XP (the upgrade option) and now when I install Walmarts software It can't create a dial up conection. joe

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