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BT Broadband, Tiscali & Outlook Exp

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Name: Danny123
Date: September 17, 2006 at 13:16:38 Pacific
OS: Windows XP
CPU/Ram: 892Mhz 368MB
Product: AMD Duron
Comment:

Hi
I have a dial-up account with Tiscali and use a Tiscali email address in outlook express which works fine when I connect using my Tiscali Dial-Up Connection but I now I have BT broadband and I am able to receive mail for my tiscali email address in outlook express using broadband but I am unable to send mail. Does anyone know what the SMTP settings should be in the UK for my Tiscali email address using BT Broadband?
Many thanks
Danny123



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Response Number 1
Name: StuartS
Date: September 17, 2006 at 18:37:34 Pacific
Reply:

Do you still have a Tiscali account? If you closed the Tiscali account when you opened the BT Broadband account will have lost the ability to send mail through their server.

If you still have a Tiscali account then check with Tiscali. They probaly have a different server for dial up and broadband.

BT have a facility to allow you to retrieve mail from another ISP when you migrate to them so you do not lose any mail. That only lasts for a month though until so you can tell all your contacts you now have a BT Broadband account.

You need to re-configure Outlook to use the BT Broadband server.


Stuart


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