BSOD STOP 0x00000024 Can't boot XP properly

January 1, 2010 at 06:08:30
Specs: Windows XP
i installed driver genius and it help me find the latest drivers for my wireless utility.when it finished installing,after restarting i'm unable to boot up windows and safe mode,i can only write this thread because im in debugging mode.This is the BSOD message

A problem has been detected and windows has been shut down to prevent damage

technical information

STOP:0x00000024 (0x001902FE,0xB84EB130,0xB84EAE2C,0x8A971805)

See More: BSOD STOP 0x00000024 Cant boot XP properly

Report •

January 1, 2010 at 16:22:24
I have found these type of programs do not provide accurate updates of drivers, personally if it is working OK, I keep it, unless when I do MS Custom Updates I see a new driver.

Hav'nt been in your situation myself, you hav'nt mentioned System Restore.

This may help.

To collect data from a USER.DMP or a MEMORY.DMP file:
Download and install the debugging tools from Microsoft
Select a dump using the tool and 'generate log'
Open the file c:\debuglog.txt in notepad
Your program crash dump is probably located in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp
Blue Screens:
The dump file will be c:\MEMORY.DMP
If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft
Microsoft Windows XP Home Edition
How to read the small memory dump files that Windows creates for debugging
Microsoft Windows XP Professional Edition.

Report •

January 1, 2010 at 16:33:45
Actually Minidumps are located in folder: Start > Run > c:\windows\minidump

Report •

January 1, 2010 at 18:16:26
I checked already but the most recent BSOD werent recorded in the minidump folder.

Report •

Related Solutions

January 1, 2010 at 18:22:31
Definitions of BSoD can be found here:

BSOD STOP 0x00000024:
The Stop 0x24 message indicates that a problem occurred within Ntfs.sys, the driver file that allows the system to read and write to NTFS file system drives

You could try running CheckDisk
Start > Run > chkdsk /r > ok > Y > Restart
Allow CheckDisk to check and possibly repair any issues

Report •

January 1, 2010 at 19:28:04
ran the chkdsk after the 5 stages are complete the only thing i manage to see is 0kb in bad sector.Then after another restart it says my c drive is clean,but i still go the same bsod when i try to boot windows normally

Report •

January 1, 2010 at 19:53:25
You still hav'nt let us know if you can do a System Restore.

Report •

January 1, 2010 at 21:51:13
after i typed my administrator pass a c/:windows appear and i typed help,then a list of things appear,what words should i type for solving this problem?

Report •

January 1, 2010 at 23:40:17
I think you are in the Recovery Console
There is no need to be in there

Can you get to Safe Mode or not?
If you cannot get to Safe Mode you can try a Repair of Windows
Here is the XP Repair guide (please choose your correct OS)
Note: A repair will not remove your data files, but will take Windows Service Pack back to the Service Pack that is on the Setup CD, and it will remove all MS Security Updates since then as well, So best to update to SP3 once completed:

Microsoft's Windows XP Professional Repair Install step by step

Microsoft's Windows XP Home Repair Install step by step

Report •

January 1, 2010 at 23:51:48
How to start the System Restore tool at a command prompt in Windows XP

1. Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Type the following command at a command prompt, and then press ENTER:
4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Report •

January 2, 2010 at 03:28:16
ok i solved the problem just have to boot up xp cd and repair it,most updates are gone but at least i lost nothing,thank for your help anyways.

Report •

Ask Question