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BSOD error

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Name: jonnydandan
Date: January 24, 2008 at 15:16:35 Pacific
OS: xp home edition 2005
CPU/Ram: 1gb
Product: gateway
Comment:

Help! Everytime I try booting up my computer, it gives me the blue screen of death. I tried booting from a recovery disk (gateway) but it didn't work and everytime I try to boot up normally OR even in safe mode, my computer freezes up. Could it be a hardware or motherboard problem? This problem just happened recently and I'm pretty sure it has nothing to do with adware/(maybe virus?).

Thanks in advance
Jonathan




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Response Number 1
Name: Wombat
Date: January 24, 2008 at 15:23:50 Pacific
Reply:

To help others help you, please put the BSOD error message numbers in your post.

This link may be of some use to you...

http://aumha.org/a/stop.htm


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Response Number 2
Name: npham01
Date: January 24, 2008 at 16:12:39 Pacific
Reply:

jon, do you remember what you were doing before this issue occur?


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Response Number 3
Name: jonnydandan
Date: January 24, 2008 at 16:32:29 Pacific
Reply:

I just got home from school and tried to boot up my computer when this happened.My mom was using it in the morning (3 hours prior)and said it was working fine. I suspect its a hardware issue? I'll see if i can find that error message.



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Response Number 4
Name: jonnydandan
Date: January 24, 2008 at 16:38:14 Pacific
Reply:

This is what i got.


C000021a (fatal system error)
The windows logon process system process terminated unexpectedly with status of 0XC0000034. System shut down.


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Response Number 5
Name: Musky
Date: January 24, 2008 at 19:49:09 Pacific
Reply:

A Windows login problem usually means some system files are messed up.

Boot up with a Windows XP operating system CD, go to the recovery console and type chkdsk /r at the "C:\windows" prompt.

It may take some time to run, but should help.

Musky
If the voices inside my head paid rent, I'd be rich!


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Response Number 6
Name: XpUser4Real
Date: January 24, 2008 at 20:38:01 Pacific
Reply:
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Response Number 7
Name: jonnydandan
Date: January 25, 2008 at 15:45:28 Pacific
Reply:

What could have possibly caused this problem? I don't remember changing any winlogon features or any vital system processes recently...


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Response Number 8
Name: jonnydandan
Date: January 25, 2008 at 15:49:40 Pacific
Reply:

When i try booting from my gateway XP recovery cd, it gives me the BSOD and that error message I posted earlier. Basically I can't start up normally (not even in safe mode) or from a cd. Is there a way to get a command prompt going during the bootup process? (a FXX key maybe?)


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Response Number 9
Name: npham01
Date: January 28, 2008 at 13:25:47 Pacific
Reply:

I'm not sure what your mother was doing but what ever she did, it cause one of the sys file to move or changes made to it. The C stand for the core of the OS.

Either go w/musky or if you want to get some detail, go w/xpuser4real.


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