Hi All I'm having a problem with a users pc and have no idea what's going on. I am getting a BSOD just after windows loading screen with the following error and stop code: BAD_POOL_CALLER stop: 0x000000c2 (0x00000043, 0xc2fd8000, 0x00000000, 0x00000000) I tried restarting and chose last known good config but still get BSOD. booting into safe mode also gives the same BSOD. I tried running a repair from recovery console but as I choose option 1 to select the windows partition it gives the same BSOD. I also tried repairing after the licence screen but once again get the same blue screen. I'm out of options at the moment. Can anyone help?

... hmm http://www.computing.net/answers/se... ... hi Grrrr "...pentathol makes you sing like a canary" ... got brain freeze

Find a list of STOP MESSAGES(BSOD) here: http://aumha.org/win5/kbestop.htm When there, click C2 at the right side of that page.

Thanks for the response Mavis007, I tried everything on that page but unfortunately nothing helped. I don't get it. I can't even install a fresh copy of windows because as I hit F8 to accept the licence agreement bam I get a blue screen. Any other suggestions?

Hi Chuck Thanks for the reply but the site that your link directed me to needs me to go into recovery console and since It gives me a blue screen when I select the C: I can't do anything :(

... you may have a recovery partition!! When the Dell splash screen appears during the computer startup process, press and hold <Ctrl> and then press <F11>. Then, release both keys at the same time. http://support.dell.com/support/top... **************************************************** ... Fdisk /MBR ... Fdisk and format the drive unless you have a recovery partition. ... then try install of xp again. ... this may help: http://www.ioffer.com/si/dell+recovery Grrrr "...pentathol makes you sing like a canary" ... got brain freeze