Browser not connecting to web sites

February 17, 2009 at 21:05:43
Specs: Windows XP, Pentium

1) My computer is connected to internet. I can "ping" a web site like www.google.com or something like this. I also telnet to Unix/Linux hosts on the internet.

2) My problem is: I cannot surf using internet explorer. I get the message "IE cannot display the web page." I uninstalled IE 6.x and installed IE 7.x. The problem remains the same. I installed Firefox and have the same problem.

I ram diagnostics tool from IE 7.x, I got the following message: "Windows did not detect any problems with your internet connection over HTTP and HTTPS but was not able to connect over FTP. The most likely cause is that a firewall connection is blocking the necessary FTP ports.

I was surfing internet until yesterday and this problem happened this morning. I have been reading for answer on the web, nobody provided a correct solution.

3) I downloaded Adaware and AVG today from another computer in my home and put the software on a USB stick and loaded on to my computer whose browsers are not working. I was able to install both AVG and Adaware, but both the tools had problems with updates.

4) I did not understand what the problem with browsesr. I have two other computers at home, they are all working fine.

Can someone suggest me what to do? My computer is Dell Inspirion and its warranty expired. It is a 3 year old laptop, but runs good.

My problem is with the browsers only. I can even connect to my office via VPN. I can connect to my Linux host where my webpage is hosted with my hosting provider. So, it is not the problem with DNS. I also turned off Windows Firewall. Still, no luck.

Can someone help me please? It has to be some settings in the browser got messed up in both IE and FireFox.


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#1
February 17, 2009 at 22:03:16
profsrini, SWAG, "The most likely cause is that a firewall connection is blocking the necessary FTP ports.". Look at your security settings in IE. Anything higher than 'med' makes your firewall block.
HTH.
Ed in Texas.


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