|peteo, I googled using the words, ""Unable to communicate with the twain device"" and came up with some viable solutions. |
Here is one link and what was said there.
"I have a nagging problem,I have not been able to resolve. When using
PaperPort V9 and try to scan an image, I always get the error "Unable to
communicate with the TWAIN device". The scanner works fine with all other
programs so I don't think the issue is with the scanner. I am running
Windows XP Pro..."
The error message "Unable to communicate with the TWAIN device" when trying
to scan with PaperPort is a known issue. In most cases it is caused by
scanning with PaperPort using an HP scanner and then trying to use another
brand of scanner. I have been unable to scan with my Brother for many
months now. The problem is a ScanSoft issue, as this only occurs with
PaperPort and OmniPage.
Sadly, ScanSoft tech support ranges from incompetent to indifferent.
Go to the Adaptec web site, and download the ASPI components
for Windows XP.
Windows 98/ME included these items, Windows XP does not.
They are the software "layer" used in driving the SCSI bus,
but just *may* be used for other purposes by some vendors."
"Did you re-run the scanner wizard in PaperPort. Use the Advanced option and
use the other option for scanner interface. (there are two). One option may
work better, you have to try both.
"Look for "scaninit.exe" it's in the paper port directory (I think) run it
and it re initialises the scanner, that always seem to fix mine up