Brand new DVD disc shows full but no files yet written to it

March 19, 2012 at 14:10:24
Specs: Windows XP
Installed LG DVD device & driver recently, and inserted new Sony DVD-RW disc on d:\ drive. It shows as no files yet written but shows disk full under the properties General tab. Went to DOS prompt under Run option, typed in cmd and then chkdsk d: to check possible hidden files on the disc - it returned the message "cannot open volume for direct access". Went back to the properties under recording tab and checked off "enable cd recording on this drive", and drive still shows as full. Thought perhaps may be a problem with drag and drop software for this recording drive, and checked and unchecked the box showing "enable DNA on your drives", both options with no success (i.e. still shows disc as full). In addition, I’ve installed ROXIO Creator 2012 to use as my video recording software and am informed that this software works well with any media recording mfgr except for Memorex (I’m surprised , I would have thought that the media dvds should be transparent to any the DVD burning software?).

Can someone please help me?

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March 19, 2012 at 19:12:41
DVD-RW's usually need formatting before use, so that is probably your issue.

Right click the drive with the disk inserted and see if there is a format option.

Re, your remark about Memorex. Almost all pre-recorded DVD's are likely to run. However, drives can be fussy about burning particular brands or reading disks burnt on another computer. This can vary with whether they are DVD-RW or DVD-R. There might be some folk who find Memorex OK but have trouble with some other brand. Newever drives are generally less fussy than older ones so you might not need to worry.

Always pop back and let us know the outcome - thanks

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March 20, 2012 at 07:51:13
Thanks - the formatting works on the DVD-RW, although I was told through another source that DVDs did not require this, as was the case with the old floppies. I did a test and the disc usage bytes are consumed as I would expect, which is good. I also tried deleting files from the DVD - this I could do successfully, except that when completing the deletes (are these really purges?) and checked the disc usage, it remained unchanged. One other thing, there was a ‘thumbs’ database system file that is written to DVD when I copied my photos over, and when I tried to delete this file I received the warning that deletion of this file could compromise the integrity of my computer - any idea what this means - I went ahead and deleted it anyway.

Thanks again.

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March 20, 2012 at 08:42:22
"Installed LG DVD device & driver recently"

Generic drivers built into Windows are installed automatically for an optical drive when Windows detects an optical drive.

"I’ve installed ROXIO Creator 2012 to use as my video recording software and am informed that this software works well with any media recording mfgr except for Memorex ..."

I've had a lot of experience with several versions of Roxio EMC that I installed mostly on one friend's computers, and it's the buggiest software I've ever come across.

The media compatibility of the optical drive is much more important than that of the software you're using.

LG has a list of which media - brands and types of disks - work with their drives properly, on their web site.
If you bought a "bulk" drive - merely the drive in an anti-static bag, it usually comes with a free version of burning software and other software on a disk - there is often a printed sheet that lists that "approved" media.

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March 20, 2012 at 09:45:05
Thanks for your comments on generic drivers - I've now learned that the drivers are working fine for the LG device. As far as recording media, I've chosen Sony DVDs since this is the brand that apparently works well with my Toshiba VCR when I want to play-back videos from my burned DVDs.

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March 20, 2012 at 10:05:10
If you are treating the DVD-RW as a floppy and just deleting files as you would from anywhere else then I would expect the space to be restored after doing so. In fact whatever method you use to delete files from a re-writeable DVD the space should be recovered. I'm therefore a bit mystified about this part.

If it was a DVD-R or DVD+R then the space is not restored after deletion (it just marks the space so that you can't see or access the deleted files).

The thumbs are for producing thumbnails for the files - not terribly important and certainly not needed if the files themselves have been deleted.

Always pop back and let us know the outcome - thanks

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March 20, 2012 at 11:43:33
The last time I looked on their web site, LG lists various brands for individual types of burnable disks, but only ONE brand for all types. That brand is sold as the Verbatim brand in North America.

For any optical drive, you're not likely to have a problem with a brand of disks not listed in their compatible media list if it's a CD-R or a DVD-R, but you MAY have problems if it's another type of burnable disk.

Never install more than one burning program that did not come with Windows in Windows. (XP has a simple CD burning program built into it.)
If you do install more than one they're likely to clash with each other and cause you problems.

If you're using Roxio's burning program, it may have bugs. See if there are any updates available for it.
If updates are available I recommend you do this BEFORE installing them (and you should also do this BEFORE you install the Roxio software initially).

NOTE that sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, or major Microsoft updates that cannot be installed automatically by Automatic Update, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibility, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than most Microsoft Updates, etc., that did not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows (in AVG 2012 that's done under the title AntiVirus). In Norton (Symantec) products, there may be several things you need to disable, or set so they don't load for a specific short amount of time.
If you don't know how to do that, tell us which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).

Further info...

How to disable your security applications

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