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Help. I posted this at the end of another post so maybe no one has seen it. I need help with my daughter's computer. It will only boot up to a blank desk top. The picture she has as a background shows up and nothing else. The mouse cursor still functions but that's it.
I tried safe mode and it does the same thing. I tried running explorer.exe and it says that Windows can not find explorer.exe.
I did a Windows Repair install to no avail.
No software or hardware has been added lately. She does a lot of downloading and I'm afraid she has caught a serious bug.
Any thoughts and/or ideas will be greatly appreciated. She afarid she's going to lose all her files. I've already told her to be perpared for the worse and that when this is over she needs to learn the value of backing up.
Thanks much.
Woob... father of Lindsay.
it would probably be easier for you to simply put in the windows disk and tell it to do an install in the existing windows directory. this will cause all of your programs to stop working, but your data will still be there. if this is not an option, let me know.
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If you rightclick on the destop >> Arrange Icons By >> make sure Show Desktop Icons is checked. If it is and you've repaired XP with no luck, your last option may involve installing XP in another folder.
Before you do that though, create a new user profile to see if the issue is only common to her user profile due her profile being damaged.
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You may have been infected with the Blaster virus. If that's the case, if you can't run a scan from a floppy, you might have to reload the PC.
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Thanks for the input so far. Some I have tried, others I will get to.
Right clicking on the desktop does nothing.
There is another user profile and it does the same thing.
I did a repair install of windows. It did not help.
I haven't got to the worm blaster removal yet. That will be next.
Thanks for the input. Keep it coming.
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Well, I ran the worm blaster removal tool and it told me there was no worm blaster.
Any more ideas?
Question: When I run explorer.exe why does it tell me that the system can not find the file yet I can look right at it and see that it is there (supposedly)? I tried it from the C: prompt as well as from task manager.
Thanks again.
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Hi,
I have the exact same problem on my son's laptop (WinXP, upgraded from ME).While investigating this problem, I found a couple of solutions in a different forums that may be helpful for you.
In the first a user suggested uninstalling SP2 the reinstalling SP2.
Bring up the control panel:
ctrl>alt>del
Select the Applications tab.
Select New Task
Enter 'appwiz.cpl'
Uninstall Windows XP Service Pack 2.
The user suggested that "something" must have interfered with the operation of SP2.
This solution didn't work for me.
http://www.daniweb.com/techtalkforums/thread23887.htmlAnyway another poster suggested that an erroneous version of explorer.exe caused his problem. This was an older post (2003) and the OS was WIN2000.
http://www.annoyances.org/exec/forum/win2000/t1042661233The only way I can think of to get to the folders mentioned is to bring up DOS in Safe mode. I haven't tried this yet.
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I found a fix for when booting Windows XP, the OS never fully loads up into Windows, and just sits there. The Fix is:
"robbieart24-May-2005, 01:43 AM
Just to let everyone know.... While surfing through the internet I found someone who solved this problem and has a way to fix it. There are 2 registry keys in the registry that are causing the problem. It affects the explorer.exe and iexplorer.exe files.This is the key that needs to be deleted...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe
Once these keys are deleted the desktop and internet explorer should come back to life.
Thank you whoever found this information and I hope this will be a benefit to someone else out there.
Thanks."
This solution actually worked for me, when replacing explorer.exe and a repair install didn't work. I even tried to reinstall SP2 to fix this one. I did the SP2 through still being able to run programs after Ctrl+Alt+Del using the task manager.
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