Bluescreen after logoff & Bugcheck error in eventviewer

Microsoft Windows xp professional w/serv...
December 17, 2012 at 12:32:42
Specs: Windows XP Pro, 1272 MB RAM
Hello - I'm starting to hate this month, as it's been a rough one on this computer. :( I'm trying to figure out what caused today's error so I can prevent it happening again.

Earlier today, I decided to plug in my external hard drive. (Which didn't have Autoplay run when I plugged it in yesterday or today, not sure why.) When I checked Process Explorer to see if I could remove it, it said that explorer.exe was still using a folder I had closed an hour ago.

I had had luck one other time logging off and logging back on to get explorer to let go, so that is what I did. It seemed to take a long time on the wallpaper before it logged off, but it's hard to tell, as I have no reason usually to log off. It did successfully log off and logged back on.

After I logged back on, I opened Process Explorer to see if all was clear and I could remove the external drive. It seemed to be scanning for a long time, so I canceled the scan - and it didn't cancel. I closed the program, and the scan window stayed open. I closed the window, and the end program dialogue box came up. As soon as I clicked 'end now', my computer blue screened and restarted.

I've been trying to find out what happened - I did find this error message in my event viewer, and it's all I could find so far: "The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80568d36, 0xafeba8ec, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini121712-01.dmp."

I have run an sfc /scannow, and the event viewer said it completed successfully. I have not yet tried re-opening Process Explorer - I generally only use it to see why I can't safely remove usb drives.

I know that a %systemroot%\system32\dumprep 0 -k has been added to my startups. I did google it to see that it's an error reporting service by Windows.

Is there anything else I should try, or should I just assume I tried to run Process Explorer too soon after logging on?


See More: Bluescreen after logoff & Bugcheck error in eventviewer

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#1
December 17, 2012 at 12:45:33
Did you open the dump file to see what it said?

How do you know when a politician is lying? His mouth is moving.


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#2
December 17, 2012 at 13:19:31
I have been trying, but it seems I must not have the debugging tools installed, as I can't get them to open in cmd. I've tried looking through Microsoft for what I need, and it wants things I can't install right now. I've tried opening Dumpchk, but I can't find it, and cmd doesn't recognize it either. I don't have a CD to use to install Dumpchk either, as this is a laptop.

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#3
December 17, 2012 at 17:27:40
Are we talking about XP? I don't see it in my XP box either.

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
December 17, 2012 at 17:33:27
Yeah, it's XP - sorry, I must have forgotten the tech specs. This is a IBM Thinkpad R51 laptop running Windows XP Professional SP 3. I googled how to open a dump file on XP and it said to put in your CD and install Dumpchk, and I have no CD, and I'm not sure if I've found the right version of the debugging tools or have what is necessary to run them. Since I don't have either of them, I can't figure out how to open the dump files.

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#5
December 17, 2012 at 19:25:58
http://msdn.microsoft.com/en-us/win...

That's the download for dumpchk. You would have to download it & put in on a CD if you can't get on the net with that machine.

How do you know when a politician is lying? His mouth is moving.


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#6
December 19, 2012 at 14:55:15
That's the page I've been looking at, it's been difficult to figure out which one I should download and if I need to install anything else to get it to work. (Some indicate that they want the .net 2.0 framework.) I'm very busy right now thanks to upcoming events, but when I'm able to get a version of debugger working or somehow else open the dump file I will post what it says.

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#7
December 19, 2012 at 16:35:07
My guess is that you want the standalone version. Secondly, 2.0 .net framework is quite old, so I'm sure that you already have that.

How do you know when a politician is lying? His mouth is moving.


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