Blue screens and much more... help!

June 7, 2009 at 07:56:03
Specs: Windows XP Media Center
Hello peoples.
I've had my Dell desktop for about 3 years now. It's getting to be outdated, but I put some of the best stuff in it when I bought it so it's still hanging in there. I play Fallout 3 on it and such.
Not the point, though.
I've always had blue screen problems with it. Constantly. And they started close to the first time I ran it. I just shrugged them off and continued, but now I'm stuck for good.
Okay... lets see how to put this...

If I try to start my computer normally, the following happens:
-I get past the BIOS loading screen and then it asks my administrator password that I set. I enter that and before the OS starts to load it just says
"Windows could not start because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM"

So I try all safemodes including command prompt: Same error as above

Now I try to reformat with my original CD's.
-I run the CD first thing so it takes me to the blue Windows Setup screen. I want to just format my hard disk and create a new partition because I don't know what else to do.
Now Windows Setup is loading files and telling me their names across the bottom. About 60 seconds into the file loading BAM blue screen.
STOP 0x0000007E (0xC0000005, 0xF73B3D02, 0xF78D1FB4, 0xF78D1CB0)
acpi.sys Address F73B3D02 base at: F73AD000 Datestamp 41107d27

It does this every time I try to open Windows Setup.

One last thing just to show you how screwed up my computer is.

The last time I tried to run Windows Setup instead of the usual error happening (the last error stated) it just loads for about 10 seconds this time and tells me in text in Windows Setup (instead of a Blue Screen) the the file ntkrnlmp.exe could not be loaded
The error code is 7

I thank anyone that could just point me in a direction even. Could it just be screwed up hardware?


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#1
June 7, 2009 at 08:44:51
sounds like your HD is corrupted.
You may think of slaving it to another PC and saving your personal files.

The power supply could also be a culprit in this case.

I really don't understand why you never contacted the Dell PC's support and had them fix it or replace it at the beginning. Blue screens are not normal.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
June 7, 2009 at 09:00:56
Well I did actually. I had a 2 year warranty. The Dell technicians aren't that smart, though. I told them all my problems and gave them numbers and they've sent me a new monitor and a new graphics card for free. Nice thing about that was I had the nvidia geforce 7900, I think. From the time I purchased my computer to the time they replaced my graphics card, the 7900 upgraded to 7900GTX and it had double the memory. They sent me the new one, so I didn't know if that was a fluke. I just kept my mouth shut after that...

Okay, so I tried something new.
I completely disconnected my hard drive and then went into the Windows Setup and I still had the error. So, I'm at a loss here.

I'm assuming it is the power supply since acpi.sys is the ac power something... I found a little info on the web.

So is it a possibility that replacing the power supply unit could fix this problem?


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