Solved Blue screening after power outage

October 29, 2012 at 17:18:58
Specs: Windows XP

First off, I would just like to say I"m sorry if this is the wrong place to post this. I searched through google and found this website with similar posts and was hoping I could get some help here.

Since I am not very knowledgable with this kind of stuff, you'll have to bare with me when explaining things. But this is what is going wrong:

We've had quite a few power outages today. After a few times, my boyfriend attempted to start up his computer. It came to the screen that gave us the option to start in safe mode/ safe mode with networking/with command prompt/ with the last good configuration/ and normally.

We tried clicking on all of them and they would all send us to a blue screen afterwards. The blue screen presented us with the error code: *** STOP: 0x00000024 (0x00190203,0x8AB748B0,0xc0000102,0x00000000)
When we try to start with the 'last good configuration' option, it seems like it 'starts' to boot up to windows properly, but then just returns to the blue screen. The other options just send us to the blue screen immediately.

If anyone could help me figure out whats wrong, and how to fix it, that would be great. Also, I may need step by step instructions, since I'm not very tech savvy. :) I don't want to mess his computer up any worse than what it already is.

Other computer specs that you may find useful:
Dell AMD Athlon 64 x2 dual core processor 3800+
windows XP

I'm not sure what else might be useful, or how I could figure it out since I cant boot to windows.


Also, we do not have any of the CD's or anything. So, if we need to do a factory reset or anything, I will need to know the instructions on doing so, without any CD's.


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✔ Best Answer
October 29, 2012 at 20:17:47

My boyfriend messed around with the disc he had for Vista until he found some diagnostic stuff. He ran some tests and was able to get it fixed.

I appreciate your time so much cill. And if this ever happens again, and the tests dont fix it. I will know what to do, thanks to you!



#1
October 29, 2012 at 18:36:05

Do you have the recovery console installed?

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#2
October 29, 2012 at 18:45:52

I don't know. How could I figure out if I do? We can probably go with "No". But its not my computer, so I can't say for sure unless there's a way to figure it out without being able to go into windows.

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#3
October 29, 2012 at 18:59:04

There's not a lot you can do without the installation media or access to the recovery console. Few things it could be;

1. Corrupt NTFS.sys file.
2. Damaged file system.
3. Corrupt IDE driver.
3 . Fault with hard drive.

All of the above are going to require discs to fix.


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Related Solutions

#4
October 29, 2012 at 19:17:33

Well since we do not have an XP disc, is there a way we can get the information needed from a website somewhere and burn it onto a disc?

Or are we forced to buy it?

If so, where do we buy it, so that I know i'm getting exactly what I need? And exactly what steps do I need to take after I get the CD, to restore the computer?


EDIT: He was able to find a VISTA CD, but his current OS is XP. This wouldn't help would it? I don't think my boyfriend particularly cares to have vista, he just wants a working computer again.


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#5
October 29, 2012 at 19:47:12

Download recovery console: http://forums.pcpitstop.com/index.p...

Download ImgBurn to burn ISO to CD : http://download.cnet.com/ImgBurn/30...

Once burned, start your computer with the cd in the drive and wait for it to load. You may need to change the boot order in the bios or press one of the f keys (f11 or f12) to boot from cd.

When you see "Welcome to Setup", press R (R=Repair). You should get a black screen with white text with "Microsoft Windows XP Recovery Console" along the top. You may need to enter a administrator password to access the windows installation, if this is the case, enter the password. If it asks which windows installation do you want to log on to, press 1 (1: C:\WINDOWS). Next you should now be able to enter commands.

Type: chkdsk /p then press enter. Let it run through and once its done, type (optional) chkdsk /r then enter. chkdsk /r implies /p.

Let me know how you get on. I may have missed some steps out so do feel free to ask anything.


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#6
October 29, 2012 at 20:17:47
✔ Best Answer

My boyfriend messed around with the disc he had for Vista until he found some diagnostic stuff. He ran some tests and was able to get it fixed.

I appreciate your time so much cill. And if this ever happens again, and the tests dont fix it. I will know what to do, thanks to you!


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#7
October 29, 2012 at 20:22:38

no problem, anytime. pleased you fixed it.

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