blue screen

July 14, 2009 at 19:25:24
Specs: vista
Hi,
My new desktop PC acer aspire m5641 I bought for my son in Thailand always go blue screen. It has an XP O.S (copy)installed

Can anyone help me on this? I brought the unit to a computer shop and for no apparent reason, they broke the seal and sad to say the warranty is already void.

I just hope the hard ware is not the problem.
Thanks.


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#1
July 14, 2009 at 19:53:51
Please post the blue screen error code number...


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#2
July 14, 2009 at 20:10:33
Hello Wahine,

I am afraid the only information I can give about the error is that it says " a problem has been detected, the system is shutting down to avoid damage to your computer" this according to my 12 year old son in the Philippines and i am here based in Thailand.

My son is really complaining to me about this problem. They are trying to re- install the O.S. but it goes blue in the process.

Just the same we are able to chat everyday and they can use the internet with some disturbances upon going blue.


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