I am Makarand P from the Dell Social Media and Communities team.
With regards to your issue, i would suggest you to boot the computer in safe mode(Start the computer and keep pressing the F8 key, choose the option of safe mode with networking option and press enter). Once windows loads, navigate to this page on the browser, it would give you the BSOD(Blue Screen of Death) error. Please post the same over here and we could help you find the problem and fix it. Else if it isn't the Blue screen, post the error message.
Link for BSOD analyzer,
Thanks and regards,
Dell Social Media Responder