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blue screen error

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Name: diveje
Date: March 29, 2004 at 03:15:42 Pacific
OS: win xp pro
CPU/Ram: intel centrino 1.4,512mb
Comment:

i bought a new dell laptop with xp pro operating system sometimes i get an error a blue screen error saying problem has been detected and windows has been shut down to prevent damage to ur computer,a wait operation,attach process,or yeild was attempted from a dpc routine.if problems continue,disable or remove any newly installed hardware or software.disable bios memory options such as caching or shadowing.use safemode to remove or disable components.
technical info....0*000000b8
beginning dump of physical memory.
physical memory dump complete.
contact ur system administrator or technical supprot group for further assistance.
I GET TIS ERROR ANYTIME WEN I AM WORKIN ON THE LAPTOP PLS ANYBODY HELP ME OUT IN SOLVIN THIS PROBLEM...any help would be appreciated..thanks.



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Response Number 1
Name: Jamie_McCoy
Date: March 29, 2004 at 03:18:27 Pacific
Reply:

i had that problem yesterday

it was caused by a bad install of norton system works 2003

i booted in safe mode and got rid of the program

then botted up a few times, and re-installed it. after that ive had no problems. or you could use system restore

Regards, Jamie McCoy


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Response Number 2
Name: Jamie_McCoy
Date: March 29, 2004 at 03:19:05 Pacific
Reply:

basically think back to when it started happeneing, what new hardware/software did you add just before it started happening

Regards, Jamie McCoy


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Response Number 3
Name: Hooner
Date: March 29, 2004 at 03:26:03 Pacific
Reply:

Right-click My Computer, then properties, then advanced, then on Startup and Recovery settings.

Make sure "Write an event to the system log" is checked, apply and exit. This will force Xp to write an error statement in your Event Viewer, which you can then use to gain more information about the problem.

If this option was ALREADY enabled, you can goto Control Panel, Admin Tools, then Event Viewer. Try to remember the last time this happened, then scroll down to entries around that date/time, you will find an error message which will give you more detail.

You can then either post the info back here, or take it to the Microsoft Knowledge Base.


I don't suffer from insanity, I embrace it.


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