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blue screen (bad image checksum)

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Name: vandal67
Date: August 11, 2008 at 08:58:50 Pacific
OS: xp pro
CPU/Ram: p4 512
Product: dell
Comment:

At startup I get blue screen (bad image checksum) - image ole32.dll is possibly corrupt. The header checksum does not match the computed checksum. Any suggestions? thanks,

vandal67



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Response Number 1
Name: aegis
Date: August 11, 2008 at 10:05:43 Pacific
Reply:

Are you attempting to do a Dell restore (Dell format) of your system?

Or is this a normal boot of a system that has been working fine?


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Response Number 2
Name: vandal67
Date: August 11, 2008 at 10:12:41 Pacific
Reply:

normal boot that had been working

vandal67


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Response Number 3
Name: aegis
Date: August 11, 2008 at 10:48:07 Pacific
Reply:

I hate to recommend replacing a DLL file because you might get the wrong version. That said, you can download ole32.dll at the following URL.
It belongs in c:\windows\system32. But I suggest waiting for other options from experienced Dell people.

You could have a memory or hard drive problem that caused this to pop up. You might want to check your RAM. Run memtest for a few hours.
Memory test
http://memtest86.com/
There is a version to create a bootable floppy diskette and/or an ISO for creating a CD.

Checking your hard drive might also be a good idea. You can find the location of diagnostics for your drive at this URL:
HD Diagnostics


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Response Number 4
Name: jefro
Date: August 11, 2008 at 15:22:53 Pacific
Reply:

Might have to boot to cd and use sfc.exe /scannow

"Best Practices", Event viewer, host file, perfmon, are in my top 10


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Response Number 5
Name: vandal67
Date: August 11, 2008 at 19:03:03 Pacific
Reply:

thanks to aegis and jefro for your input. i reset ram, no change. must be hard drive. i'm going to reformat and reinstall os. thanks again, vandal67

vandal67


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