blank screen with error input not supported

September 13, 2010 at 03:21:10
Specs: windows xp pro

laptop is acer aspire3680 2682 running windows xp pro it used to be vista i was updating and it rebooted to a blank screen flashing input not supported thats all i get i cant get it to bootfrom windows xp pro cant check bios because nothing on screen but input not supported i have tried f1 f2 f8 del. on start up but nothing works please help !

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September 15, 2010 at 02:25:30

Mariasizer, you should read his post properly before offering advice. He stated that he can't even enter the bios, due to having no display. With no display, how the heck would he re-install the OS, or use the recovery console?

Sawiis, It might be possible that the laptop has had its display swapped over to the external VGA port. Try holding down the Fn key, while you press F5. That key combination switches the display between the onboard LCD screen and the external VGA port.

It may well be that's all that's wrong. I had it happen to my old Acer laptop once, when a cat walked over it while the lid was open.

Please let us know if you found someone's advice to be helpful.

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September 15, 2010 at 02:31:18

i also have the same didn't shutdown so i unplugged the power cable coz no battery..after its not starting just see the power light comes and goes off..but it started after 20 or 25 min and everything working fine...strange though....donno y...


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September 15, 2010 at 08:13:25

i will try this again ( fn + f5 ) sorry but i should have added that my LCD screen is broke and i am using an external monitor.i plan to replace it one day. see i put in its case about 4 months ago because it updated and came up blank screen and input not supported . i am not very smart about computers so i am sure i must have changed something i shouldnt have ..when i first got it out i did get it to come it took a while not sure how i did it i wanted to get to my boot option to make sure it would boot from cd but didnt know how, there must be a way i would think anyway figured i would put my windows xp pro cd in and restart . well right back to ( input not supported ) if you have any ideas plesae let me know and thank you . SAWIIS

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September 16, 2010 at 08:18:11

Try downloading one of the "live" Linux distributions, just to see if you get video by booting to that. It might not solve your problem, but it may tell you whether or not it's a hardware problem. If a "live" CD boots up and you have a display, that would just about rule out a hardware problem. (I say just about, because I once had a nVidia card that worked under linux, but not windows, regardless of driver version used.)

If we can rule out the hardware, it'll make it a little easier to diagnose and/or fix the problem. It might also pay to unplug the external monitor and check the pins in the plug. Sometimes they can get bent over, which would cause the sort of problem you're having.

Check the cable first, then try the Linux "live" CD. Post back afterwards to let us kmow how it went.

Please let us know if you found someone's advice to be helpful.

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